Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

June 16, 2021

Great tool to use. However, the ui could use an update, because everything is organized in lists and it could have an improved appearance.

Socialtize
United States
4 months using the app
February 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

ceceswarehouse
United States
5 months using the app
Edited March 12, 2020

We love using AC to communicate with our customers! Affordable, easy to navigate for store owners who are not experts in email marketing! Has increased our online sales! Highly recommend!

Country Girl Jam by Kayterra Farms
United States
4 months using the app
March 13, 2020

ActiveCampaign is an absolutely amazing CRM. It provides great integration with Shopify which has really helped us streamline our efforts and provide personalized experiences for our customers.

Voice of Hair
United States
Over 1 year using the app
October 15, 2021

Links well with the Shopify store making triggers and automations simple. Would like to see more integration with products and collections similar to MailChimp though. Overall great customer service, and worth the price.

Sweat Society
Canada
7 months using the app
May 27, 2021

I have this app linked to my Shopify store and have just built my welcome series and plan to do much more work with it as I prepare for my official launch. I am also able to manage and cross promote with my other lists all in one account so I am very happy so far.

Fifty Skies
United States
3 months using the app
July 6, 2022

CRM app similar to Hubspot, or Zendesk, but with a focus on automated marketing campaigns. We tried this out, but found it did not meet our needs, which was more towards sales funnel. Pricing was reasonable, with consulting time built into the mid/higher tier plans. Good customer support.

RePure
United States
28 days using the app
December 31, 2021

I use the ActiveCampaign marketing automation to engage with customers who are new to my shop which has helped me to start to build brand loyalty for my brand new course shop on Shopify. My favorite thing is the fact that AC already had a bunch of premade automations that I could customize and make my own.

Booked & Banked
United States
2 months using the app
December 31, 2021

Active Campaign has allowed us to build our email list while also integrating new marketing tactics with all of the amazing email and automation features they offer. The best thing we did was find Active Campaign to help be the powerhouse of our email marketing efforts. We switched from Hubspot as Active Campaign offered us way better pricing to better fit our needs and budgets. We highly recommend Active Campaign to anyone needing a platform for email marketing and other amazing and great features that come along with it.

OneNation Coffee
United States
5 months using the app
October 13, 2022

Was able to integrate Shopify and ActiveCampaign to transfer contacts and trigger automations. Email Designer is really well built but can be slow and buggy sometimes.

Noots
United States
28 days using the app