Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

Edited September 27, 2021

VERY Bad app~ Missleading ~ I cannot use Lite plan on Shopify,they said Shopify can only integrate on Plus plan or above ~ But their billing page is showing the Lite plan and discount to attract customer but actually we cannot enjoy it ~
Moreover , I cannot enjoy 50% discount for 3 month~ When I first click on the Active campaign billing page , it shows the discount , but when i want to upgrade to paid plan , the page turns to Shopify billing page it bill the original price. After that ,I sent the email to them to report the situation, they persuade me to open the account on there own platform , and not bill on shopify so that i can use the discount, and at the same time , i need to cancel the free trial account and all record need to be redo again !!

WecareU Shop
Hong Kong SAR
24 days using the app
ActiveCampaign replied September 28, 2021

Hi there,

Thank you for sharing this feedback. We're sorry to hear that you're having a less than desirable experience with ActiveCampaign right now. We've escalated your issue internally and a member of our team has reached out via email to help you resolve this. We look forward to working with you to improve your experience with our platform.

— Your friends at ActiveCampaign

Edited October 18, 2021

ES: Integración realmente sencilla. Es increíble cómo cualquier persona con escasos conocimientos puede trabajar con Active Campaign, además, el servicio de atención técnica es muy amable y ayuda con todo. Con solo un par de clicks, pude integrar Active Campaign con los datos de nuestro Shopify. Lo cierto es que recomendaría esta aplicación a todas aquellas personas o negocios que necesiten una plataforma de marketing automation avanzada y sencilla. Funciona estupendamente aunque tenga alguna falta en el editor html de newsletters. EN: Really easy integration. With just a couple of clicks, I was able to integrate Active Campaign with our Shopify data. I would highly recommend this app to any person or business that needs an advanced and easy to use marketing automation platform.

Giants Gaming
Spain
6 months using the app
February 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

R2B Store
Netherlands
3 months using the app
May 22, 2021

This app works great, it does his job. Would be good the feature yo sync the catalogue of products like others apps I know.

Mouvair
Chile
About 2 months using the app
September 28, 2022

The app was ideal for setting up my campaigns during my launch. Very user-friendly, and efficient for the lean operation I run.

CaffeineArmy
United States
About 1 month using the app
Edited January 25, 2021

Powerful and simple email automations, with deep data integration you get all data you need.
With good support and free webinars you can do e-mail marketing by yourself!

Naravna Hrana za Pse
Slovenia
11 months using the app
July 9, 2021

Very simple to get up & running but very powerful. Integration of AC popups on to a Shopify site could perhaps be a little easier, but some good documentation is available to help. Overall - very impressed. Lots of time saves and lots of new tools in our toolbox.

ArdMoor
United Kingdom
About 1 month using the app
April 22, 2020

So simple to install. My favorite features include being able to track how my campaigns are working (how much I make per campaign), automations that are triggered as soon as actions are completed on my shopify store, and re-targeting customers based on their interests in my store.

NuVision Health Center
United States
2 months using the app
April 15, 2021

Integration work well and A.C is really complete. It's perfect for automation, for analytics and more

Geekabrak
France
4 months using the app
October 8, 2021

The app works really well for my needs. I wanted everything automated for my store and this app helps me with all the automations.

Soul Stones Store
Canada
5 months using the app