AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 6, 2022

sehr gute App sehr einfach zu integrieren - alles was man braucht und guter Service der 24h verfügbar ist

Primal Harvest
Germany
About 1 month using the app
July 30, 2021

I love this app because it helps me to improve our service to the customers, but it is a little expensive.

FunnyFuzzy
United States
5 months using the app
March 7, 2023

Support très réactif, partage d'ecran et resolution du problème ! Merci à Animesh pour sa présieuse aide !

REAVERFIT
France
About 2 years using the app
February 23, 2023

Aplicativo muito útil e fácil de gerenciar, ajuda a construir uma relação de confiança com nossos clientes.

MINIMADEIA
Brazil
2 months using the app
April 4, 2023

Optimo produto e muito boa assistência. Recomendad para poupar algum tempo e dores de cabeça com os envios.

Bienesencial
Portugal
4 days using the app
AfterShip replied April 4, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our application and services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

March 8, 2023

good and nice very happy with the service, she's patience and very profesional, 5 stars review for your help

SGKOW HEATED WEAR
China
About 2 hours using the app
October 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Gelin Diamond
United States
About 1 hour using the app
February 20, 2023

Great app, excellent customer support!
Been using it for a while and they always helped us out with any request.

AutoManiac.it
Italy
11 months using the app
December 8, 2021

Great app - helps us to handle large quantity of orders. Great customer support - i can recommend this app! :)))

mammaly
Germany
11 months using the app
AfterShip replied December 9, 2021

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support and the app, as you are able to handle a large number of orders.

It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team AfterShip

June 18, 2022

The app is great and brings a lot of value to my store. Makes it easier for my customers to track their packages.

Egendesign
Sweden
2 months using the app