AfterShip Order Tracking
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Reviews (1,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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This is beyond expectations (interfaced with our shopify store).
Though i'd have to post api data into AfterShip, realized it's all native and you don't have to do anything... Great.
Had to deal with the customer support for a technical talk regarding store imports: AMAZING AND FAST RESPONSE.
Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.
Thanks 😁
AfterShip Team
Je pense que la solution Tracking est interessante pour le client . IL est rassurant de savoir ou en est la commande
Les 3 modules SHipping , Tracking et Return couvrent l'ensemble du besoin
Je remercie SHREYASI pour sa patience et sa volonté de m'expliquer ,le moduile TRacKING quand bien même mon anglais est imparfait
Muy buena app para mantener informados a los clientes sobre el estatus de sus pedidos, envia correos y SMS, también la atención es de lujo, tuve un problema porque en México hay varias paqueterías con el mismo formato de codigos de rastreo y lo resolvieron pronto, en particular Aseem trabajó bastante y dedicadamente para apoyarme...
The app itself is decent, the customer support is responsive and try their best to be helpful. But this app injects a Global Analytics tag to your site, storewide, that tracks all your customers behavior. This script ignores any GDPR laws, ignores any Cookie Consent popups and makes it impossible for any merchants within the EU to stay GDPR compliant. If your customer refuse cookies according to EU law, the script is still launched at every single page of your website. Aftership need to let store owners handle the Cookie Consent themselves, and also give us the chance to isolate the tracking to only their own tracking page / embedded onsite tracking. Right now, its just all a joke and not possible to take this developer or app serious for anyone having their base in Europe.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence our Engineering team is working on priority on this. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
It's a disgrace that Aftership's SSL certificate for custom domains comes at a $10/month price tag in addition to the plan's monthly cost. Especially since Let's Encrypt offers free certificates. Come on guys, your customers have been complaining about this since 2017... https://help.aftership.com/hc/en-us/community/posts/115007426087-HTTPS-on-custom-tracking-domain
These are a bunch of indian scamming people!
Install 17 track, DO NOT INSTALL THIS SHIT APP.
They will trick you into upgrading to premium plan of $250 and then at the time of uninstalling will bring up that $11 plan will work perfectly for you.
They are bunch of scammers Stay away!
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
I apologise for any confusion you have regards the subscription of Premium 2k plan. I want to inform you that you have been using the premium 2k plan from August 2024 and as per our billing cycle if you choose to cancel the plan it will be effective at the end of the cycle only. We can see that you have opted to cancel the plan now and it will end on Feb 7, 2025
We're trying to connect you over email so that we can help you with the plan features to make your experience better. You are our valued user, and we are committed to providing the best support at all times.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
very supportive 48 hour / Day .
TOP Kundensupport!
Sehr guter Support
topp service!
