AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,506)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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A very useful app, the team is very professional, and the response speed is also very fast, I like this app very much
ótimo aplicativo para rastreio, o atendente ankit deu todo o suporte necessário para uma integração com transportadora.
I just started, and the customer service team was great, he answered my question really quick. I will come back with better feedback after I used for some time. The setup was easy,
Não recomendo. Estou tentando falar com o suporte, porém sem retorno. Foi feita uma cobrança exorbitante no meu cartão no valor de USD 413,80 para 1 MÊS sendo que nem fiz upgrade do plano, nem vendas.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.
We would be more than happy to talk to you more about this issue over a brief meeting. One of our experts will be reaching out to you via email. Please let us know your availability so we can help you over a Zoom call.
Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or want to check our availability. Our Support Team is available 24/7 to assist you and resolve any concerns you may have.
Regards,
Team AfterShip
I use the app for automation updates to my customer. I had to verify my email address and I contacted customer service. Quick reply clear and easy information to follow. great work and problem solved immediately
Incredible and super fast service. This app is a game changer !
Great app to help customers track their order directly on my website. I like how everything is customizable and is very user friendly. The free plan has 50 shipments per month to be able to be tracked and that's perfect for me. I like how I don't have to pay for an extra thing because I have a few shipments a month and it's very affordable
I like the status shipping details of each order, especially when shipping deadlines are involved, I can click on an order and get the necessary details on where a package is at.
Dhanush helped a lot with my struggles to upload the logo. An amazing support
Sadhan provides excellent and professional service in a quick manner! Thank you so much. This app is very good and the tracking page is professional.
