AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

October 14, 2025

Great! I had some issue a customer rep Abhishek offered me an immediate call to solve everything. The app is easy to navigate and powerful in its options. I recommend.

All Season-Market
Spain
About 1 year using the app
January 14, 2025

amazing experience with aftership i love Aditya Kumar! Very helpful and respectful! 100% recommend them

ALLO TOTES
Canada
2 days using the app
October 30, 2024

Good customer service along with the amazing features it offers.

Zfg💗Culture
United States
2 days using the app
October 24, 2024

i can trust aftership to outsource my entire delivery CRM tool

Radiant Memories
United States
15 days using the app
August 17, 2024

I love this app, it has been smooth sailing with automation, I just have a few troubles but i think it is just operator error!

Deai Tea Store
United States
About 2 hours using the app
August 2, 2024

Thank you very much, Ritika !

I appreciate the assistance you provided me today with my AfterShip Tracking account. Your customer service is excellent and very helpful.

SPLASHBUY
United States
Almost 7 years using the app
June 24, 2024

Amazing, Chaitanya was very helpfull and nice, solved my problem super fast ! Thank you!

PureLabs RX
United States
21 minutes using the app
June 11, 2024

So far so good. I love that AfterShip has a free plan which is perfect for new small businesses like mine that has small number of orders per month.

K.inc Beauty
Australia
5 months using the app
May 14, 2024

great customer service today, very good app and fast help if needed!

Lili Vibe Company
United States
25 days using the app
May 14, 2024

Thank you! Saransh Neha delivered exceptional technical support. He was incredibly collaborative and dedicated, working diligently to address all my questions and concerns. I'm thoroughly pleased with his efforts and the quality of his work.

VivaNex Lifestyle
United States
About 1 month using the app