AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

February 27, 2026

Excellent Customer support

Wolf and Grizzly
Canada
Over 4 years using the app
October 18, 2024

so far so good. Hopefully we can sync all my tracking numbers to tik tok

StopTwoVibe
United States
2 months using the app
AfterShip replied October 19, 2024

Thanks for your valuable feedback. We're delighted to hear that, you are happy with our application. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

September 16, 2024

Great customer service

HabiHive
United Kingdom
18 minutes using the app
September 10, 2024

AfterShip has excellent customer service.

Deeply Sweet Gifts
United States
About 20 hours using the app
July 6, 2024

great

GABRU PB
United States
5 months using the app
July 4, 2024

awesomeess

JDM Performance Pro
United States
6 minutes using the app
May 30, 2024

Great job

CROSSxNAILS weargood CLOTHING
United Kingdom
2 days using the app
May 9, 2024

Thank u , you do amazing job

T.H EMPOWERBEAUTY
United States
14 days using the app
May 8, 2024

Very good app and newbie support for starting off

KITCHUNI
United States
15 days using the app
May 7, 2024

thanks for your help

AyoShop
United States
4 months using the app