AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

Edited April 4, 2020

Love it!!!! Helps reduce questions from customers regarding tracking and the status of their orders!

Delirious Boutique
United States
Almost 2 years using the app
Edited June 8, 2020

I used this app to help me do great app there have some issues with free plan hope fix ASAP thanks ..

jewel
Saudi Arabia
Over 3 years using the app
August 14, 2020

Great app to track all of our shipments that have been sent out to our customers. Highly recommend!!!

Wakeupsports
United States
March 31, 2021

This app is great! Also, the customer service is top notch. I definitley recommend you use AfterShip.

Mizu Life
United States
13 days using the app
April 4, 2021

Just start to use the App, the customer service is quick and good. Hope it keeps delivering. thanks.

everythingbamboo
Australia
About 2 months using the app
July 7, 2021

Excellent and prompt service, my problem resolved in minutes. Thank you AfterShip. Good to work with

SaaSoh
United States
21 days using the app
February 14, 2022

They have helpful customer service and are always available. We use the free plan and it works great.

Diabetic Warehouse
United States
Over 4 years using the app
AfterShip replied February 14, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

September 21, 2022

This App is really amazing, it helps my customers track their orders. Great customer support as well.

INTUITIVE WATCHES
United Kingdom
1 day using the app
AfterShip replied September 21, 2022

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

January 21, 2023

verry good ap i recommended they have a agent he very help me with a lot of qustion really good app

Totash
Israel
About 22 hours using the app
January 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

FilmNote
Australia
11 days using the app