AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

March 9, 2023

Excellent customer service, they helped me solve an issue within minutes. Highly recommend this app.

Magali Pascal
Australia
Over 4 years using the app
March 9, 2023

Thanks so much for your customer service from Debashish - very helpful and much appreciated!

Satya Online
United States
Over 3 years using the app
April 11, 2023

Support was very helpful with setup. Haven't used the app itself much, but I'm excited to dig deeper.

Stimagz
United States
About 3 hours using the app
April 25, 2023

Debashish Banerjee was really helpful and solve my problems quickly .................................

Kansawala
India
6 months using the app
April 24, 2019

I love this app. Does exactly as promised.
Also, amazing customer service.
I definitely recommend it!

Wine Coolers Empire
United States
27 days using the app
Edited June 14, 2019

Great way to track shipping. It is easy to use kept me informed of each packages stages in shipping.

Spruced Roost
United States
7 months using the app
December 10, 2020

The support was courteous and answered my questions. They also gave me advice me to solve the problem.

WAGYUMAN
United States
13 days using the app
June 14, 2021

Anurag was very patient with me and helped with all inquiries good work team appreciate the help! - Z

revival
Australia
6 days using the app
December 28, 2021

The application is very simple to use, but the comparison card for viewing reviews on the mobile phone

Aisiml
China
6 days using the app
May 1, 2023

Aseem was very helpful. I look forward to using Aftership!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

House Pickleball
United States
28 minutes using the app