AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

December 20, 2022

great app great customer service help will help you communicate with your customers with quick updates.

Savage Yet Civilized Apparel
United States
About 20 hours using the app
February 20, 2023

Very easy to use and very helpful. Great customer support, helpful and very friendly. Highly recommend!

Upvital
Albania
3 days using the app
April 24, 2023

Nice demo with Moazzam. Thank you! ....................................................................

ThumpAU
Australia
41 minutes using the app
June 3, 2017

Interesting app and certainly saves time when you can view the status of all your orders at one screen.

Bigsmall In
India
12 days using the app
April 1, 2021

Very good customer service! Helped me out quickly! I recommend it. Thanks very much for such a good app!

Mint's Colorful Life
China
About 6 hours using the app
April 7, 2021

New to the app but customer service already proves to be great! Thank you, Anurag, for all of your help!

REBELLA
United States
About 1 hour using the app
July 7, 2021

Awesome app with pro-active support. Never had any problem getting things set up and questions answered.

We Love Doggos
United States
6 days using the app
Edited August 4, 2021

I love Aftership support! They are fast, friendly and amazing customer support. Thank you so much Amish!

PAW5
United States
4 months using the app
January 3, 2022

I had a question and sent an IM and was immediately assisted. I love this app and the customer service.

Luxuriant Time
United States
About 1 month using the app
June 14, 2019

This was a great app to use highly would recommend it to everyone. Fast and reliable. You can't go wrong.

Savvy Farmhouse
United States
About 1 year using the app