AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

February 2, 2023

Customer Service is very helpful! They always respond quickly to my request. So far so good with Aftership!

Elite Truck
United States
About 1 month using the app
May 24, 2023

Aseem was very helpful when getting me onboarded. He also extended my free plan by 7 days more!

Thank you!

OldReliableWear
United States
About 1 hour using the app
May 15, 2017

This app is fantastic - Allows us to manage all our outgoing deliveries in an easy to manage environment 5/5

Stovesupermarket
United Kingdom
10 days using the app
September 18, 2017

There was a lot of apps to go through but we picked the right app with AfterShip as it is just what we need!

Son Of Zeus
United Kingdom
3 months using the app
October 8, 2020

It is very helpful if your want to keep track of all the shippings and increase your on time delivery rate.

Epicland
Mexico
About 1 month using the app
AfterShip replied October 8, 2020

Thank you for your review. We really appreciate you being a customer. As you have rated us 4 out of 5 stars, we are really eager to know if you have any feedback to us.

You can always contact us at support@aftership.com. We are available 24X7.

July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

Smart Shipping Supply
United States
About 15 hours using the app
Edited October 9, 2021

Good service, helpful staff, just started using it, it seems to work fine and works as described, good job!

ShinyOffers
United Kingdom
About 1 hour using the app
October 12, 2021

I have been using this app for some years now and it keeps getting better and better. Keep up the good work!

Galleria Armadoro
Cyprus
Over 4 years using the app
January 25, 2022

AWESOME! This is a great service experience, it helped me solve the problem and the response is very timely.

Separatec-DE
China
4 minutes using the app
Edited April 27, 2022

Highly Recommend. The app is easy to use and very useful for my business. Great customer service. Thank you.

BEZGAR
China
4 months using the app