AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

June 2, 2022

We are just starting with AfterShip but the customer service has been fantastic and the app is very flexible.

GioielliFazio
Italy
4 days using the app
March 16, 2023

I had a email issue. Ankit was great!! He really help me very quickly. Please keep him working on your team.

SYSTEM FOUR CORPORATION
United States
Almost 4 years using the app
April 18, 2023

Thank you for the great support! AfterShip is a great app to keep track of your shipping speed. I am excited.

Skinnify Deutschland
United Kingdom
3 days using the app
April 28, 2023

good customer service.
Kumar is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CorDx
United States
1 day using the app
May 30, 2023

Ankit's customer service was great. He helped me resolve all the issues I had. Definitely recommend this app.

The N Pass
United Kingdom
About 1 hour using the app
Edited April 23, 2019

great app, usefull. easily integrated in our shop. fully customizable. easy to configure. very clear pricing.

Montezemolo
Italy
Over 2 years using the app
April 7, 2020

Great app! Love the ease of use and mainly the features it provides. very worth it and they offer a free plan.

Pelican Eyewear
United States
4 months using the app
November 11, 2020

Online support solved my problem! Great app so far using the free plan. Will upgrade once I get more orders...

EDEN + ASH
United States
16 days using the app
November 12, 2020

great app to be honest. I was able to set it up with ease and the customer service help is fast and effective.

Makeship Store
United States
6 months using the app
April 8, 2021

Legit. The app works as expected. Would prefer to have embed feature for less money. But other than that good.

Iowa Chill
United States
12 minutes using the app