AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

May 21, 2019

Best tracking app by far on Shopify. Has all the features I need and integrates beautifully. Highly recommended!

Designitch
United Arab Emirates
23 minutes using the app
April 15, 2021

So far so good! The app is easy to use and it has a super clean layout. Customer service quite helpful as well.

CS Racing Exhaust
United States
About 1 month using the app
August 22, 2021

Great service, Fixed my issue, Gt my site up and running! Thanks aftership :) Will be definitely using you guys.

Coastal Cool USA
United States
About 1 hour using the app
AfterShip replied August 22, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

AfterShip Team

January 11, 2022

Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush

Wheelchairs Oasis
United States
8 months using the app
AfterShip replied January 11, 2022

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

April 8, 2022

Great products and even better customer support. Our customers are always kept up to date with their deliveries.

Sealers Online
Australia
About 1 month using the app
May 6, 2022

Ruhika was very helpful on the chat app and solved all questions I had quickly and efficiently- would recommend

Brodie Cashmere
United Kingdom
About 1 month using the app
August 29, 2014

Well presented App - solves the problem of missing couriers from the Shopify shipping confirmation email template

ROSE MORRIS
United Kingdom
About 1 month using the app
August 5, 2016

The app's name is all you need to know. It does what it needs to do and does it well. Job well done by developers

Msab Trial 1
United States
12 months using the app
May 22, 2021

Amazing app looking foreword to see how things will work so I can get back with my full review about the product

Sheraia
United States
17 minutes using the app
September 10, 2021

Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!

Healthier Elements
United States
10 months using the app