AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

Edited May 8, 2021

The person was very helpful and solved my problem. Very professional services by the after ship team. All good

MOUNTAIN ROCKS
Australia
3 months using the app
May 25, 2021

The app is easy to use and has a lot of features that help my store perform and deliver great customer service

Twelfth XII
United States
26 minutes using the app
Edited September 30, 2021

Useful app to keep my customers updated on the status of their packages from the warehouse to their door step!

BEYOND By Bea
Australia
25 days using the app
November 17, 2021

best app ever !! customer services reply so fast .. made my work easier and easy to use .. thank you so much !

fairypeony
Algeria
About 3 hours using the app
April 6, 2020

Great followup to questions in a timely manner with professionalism and helpful attachments.

Thanks a million!

Diodio’s Bon Vivant
United States
4 days using the app
March 15, 2022

fast customer support service and great integrate with my shopify plus store. Hopefully, it will become better

Cyrusher Bikes
United States
About 3 hours using the app
April 23, 2022

Using this app to make my clients' experience the best! Customer support is excellent, got all features needed!

Milla
Poland
About 1 month using the app
November 7, 2022

Very customizable, good customer service, works w/ klayviyo. I highly recommend to other ecommerce store owners

LullaLeisure
United States
3 days using the app
April 23, 2019

This app has made it really easy for us to generate RA numbers and track returns. So far it's been great to use.

Decade Studio
Canada
5 days using the app
Edited May 15, 2019

I use to app to help track delivery. It's very helpful to me cause I know exactly when the package is delivered.

La boutique son altesse
France
About 1 year using the app