AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 22, 2021

quick response and super kind! the functions also work excellent! conversation rate is getting higher for my shop!

MUMMY
Hong Kong SAR
22 days using the app
December 20, 2021

I love their customer service very much!!!!!!!!! thank you so much for all the help. I will share with my friends.

Beeos Hair
China
5 months using the app
June 19, 2023

Aseem helped out with the app tremendously. Very quick and responsive. Definitely recommend the aftership products

Aspire Supply
United States
Almost 6 years using the app
Edited October 3, 2016

never once had a problem with this app, in fact it is very very handy.

Great job devs!

Andy
firstsalute.com

First Salute
United States
Almost 2 years using the app
May 1, 2017

Shipping & tracking has never been easier. No guessing with this app. It keeps you in the know. Thanks Aftership!!

Star Essentials
United States
10 days using the app
Edited April 9, 2021

the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend

Better Gut Feeling
United States
About 1 hour using the app
July 27, 2021

Nice design, easy to use. Accurate tracking for the customers. Just sometimes it takes a bit long to load the page.

Dimple Contacts (HK)
Australia
5 months using the app
AfterShip replied July 27, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered and will definitely be looked into. We are constantly striving to make your experience better with our application. We will try our best to ensure that your experience with us becomes worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish
Team AfterShip

November 9, 2021

great product and customer service was very responsive. still on trial right now but pretty happy about it overall

www.bnlbio.com
United States
18 minutes using the app
April 22, 2021

Great and Very Easy to setup. Thanks Dev's team for your hard work. The plan also available from free to paid plan.

BREEDER-CARE™ ONLINE STORE
Thailand
Almost 4 years using the app
Edited July 10, 2021

love their service. Especially their team is very active and happy to help.
I Will surely recommend it to everyone..

Mini's Lifestyle Store
India
About 1 month using the app