AfterShip Order Tracking

AfterShip Order Tracking

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Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
    1.3K
  • 6% of ratings are 4 stars
    93
  • 1% of ratings are 3 stars
    18
  • 1% of ratings are 2 stars
    9
  • 7% of ratings are 1 stars
    109
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

August 4, 2021

Good app especially if you looking for free plan they will let you extend, easy to set up and good customer service.

Checklink
Canada
7 days using the app
Edited January 19, 2022

Thanks for Ankush prompt assistance and professionalism. Nice app. The Aftership app was fast and very easy to use.

X-Sense
United States
21 days using the app
September 14, 2022

Their customer service is amazing! They walked me through the whole set up. It is a pleasure to work with AfterShip.

Prince Lionheart
United States
About 2 years using the app
June 21, 2023

Quick and helpful customer service chat function. Ankit resolved the matter in less than 1 minute. Great service!

Kingsdown Mattress
United States
5 days using the app
May 13, 2019

This app have everything you need to do about shipping, notification, tracking, API, support, we use it all the time.

Everything For 420
United States
12 months using the app
December 6, 2020

This app helped me to see which of my shipments were still in transit. Great support from a customer service rep too.

Record Roots
United States
About 4 hours using the app
June 5, 2021

Riyaz was great, very quick, and easy to work with! Customer support at its best. This app has helped my store a lot.

The House of CO-KÝ
United States
3 months using the app
December 29, 2021

Support is top notch & my customers love being informed of where their package is without having to look anything up.

Premium Body Armor
United States
15 days using the app
January 10, 2022

Ankush quickly helped me with figuring out how to use parts of AfterShip. Looking forward to using this with my shop!

Lioness
United States
7 minutes using the app
March 11, 2022

I used to app to get help removing the AfterShip branding. Response and service was ver fast! Thanks for your help!!!

Harland's Crate
United States
About 1 hour using the app
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