AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

July 11, 2021

Only started, so far so good, quick response from friendly customer service helping with setting up & solving our problems.

Iwi Athletica
New Zealand
3 months using the app
August 25, 2021

Fantastic app, great customer service. The ability of customer being able to track their orders on our website is fabulous.

Little Drops of Water
Hong Kong SAR
Over 5 years using the app
March 2, 2022

Since we installed AfterShip we see that client have a better experience with tracking their order. We are very satisfied !

Artwork Bodyshop
Canada
3 months using the app
Edited June 17, 2022

Samad is super helpful. We got response even at 1am. He quickly spotted the issue and resolve the problem for us! Thank you

LMCHING Group
Hong Kong SAR
About 1 year using the app
March 25, 2023

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

The Useless Pancreas
United States
About 1 year using the app
February 26, 2017

very good setup. works good. always good to go back and see whats going on with a package without typing in tracking number.

Birdswoodshack
United States
10 days using the app
August 21, 2020

Great app. It lowers the number of customers calling about the tracking number and status of orders with shipping Partners.

Hair Club
United States
4 months using the app
Edited June 1, 2019

We love after ship, super affordable and really helps our customers quickly look up there order. can't recommend it enough.

Forest Ink
United States
14 days using the app
January 11, 2020

I use this app to help my customers tracks their packages. I really like how accurate the information provided is. Thumbs up!

Sparkle N Twist
Canada
39 minutes using the app
November 20, 2020

Great Customer service. I have yet to try it, but it was easy to install and to start right away. would recommend to anybody!

Luxe Bathroom Vanities
United States
About 1 hour using the app