AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

February 22, 2021

I am using AfterShip for quite a long time now. The app worked fine and helped me reduce the effort. Great support. Thank you

STRANGERS & LOVERS
United Kingdom
Over 2 years using the app
February 22, 2021

I am using AfterShip for quite a long time now. The app worked fine and helped me reduce the effort. Great support. Thank you

Leo. intown
United Kingdom
About 1 year using the app
April 8, 2021

Its a great app to track all orders in one place. The tracking page look and feel along with product recommendations is good.

Atrangi Gifting
India
4 months using the app
July 15, 2021

Began using this app recently. The customer support is great, always there to walk you through and guide you. So far so good!

Studio by TCS
United Kingdom
Over 4 years using the app
August 17, 2021

This app really helps us keep track of the exceptions on our orders to stay ahead of them and hold our carriers accountable.

4ocean
United States
11 months using the app
August 28, 2021

Great app. all features I have used so far are very helpful. I love it. customer support staff is very attentive and helpful.

Battlestar Clothing and Gears Co
United States
8 days using the app
February 7, 2022

The app interface is great! Customer Service was extremely helpful in addressing some concerns that we had. Highly recommend!

The Dark Knot
Hong Kong SAR
About 6 years using the app
December 7, 2022

Fantastic efficient service. Was able to help me integrate my website with Aftership quickly.
Very helpful live chat support.

Iberica - Pretty things from Portugal
Australia
About 1 hour using the app
February 10, 2023

Works well for my needs. I can now follow up with customers if they have shipping issues. I appreciate Aseem for helping me

OTG Athleisure
United States
31 minutes using the app
May 30, 2023

I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business

Jokers Costume Mega Store
Australia
21 days using the app