AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

December 5, 2020

Amazing Service the people know what they are doing and I will keep this app on my store. 10 out of 10. the best app on shopify.

The Honest Shopper
Canada
About 1 month using the app
January 25, 2022

Good App, and nice Support team.They solved many of my problems.
this App also very powerful.I recommend it to other merchants!

EasySMX
Hong Kong SAR
3 days using the app
Edited September 15, 2023

great and fast support, the lady solve my issue with a lot of kindness and patience! Thank so much

The Collar Collection
United Kingdom
2 months using the app
February 5, 2014

Just started using it on our website and it's looking great. Wondering if we can translate all to spanish. Keep up the good work!

pet n'GO
Mexico
6 days using the app
September 23, 2021

Seems like the perfect solution to making sure my customers are happy and notified. This takes the guess work out of some things.

Kühn - Products For Men
United States
8 minutes using the app
March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

AdesiivoStudio
Portugal
3 days using the app
May 18, 2023

Really helpful, they are fast and recommended. every must try there app and support team............................
Thank ANkit

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
United States
Almost 3 years using the app
June 1, 2023

the customer service is very helpful and knowledgeable. Resolve the issue within 10 minutes. Great experience. Highly recommended

Eureka Ergonomic
United States
16 days using the app
December 28, 2021

Excellent app and customer support, fast and easy to use. Recommended for store owners who want to improve customer satisfaction.

Finisher Secrets
United States
7 months using the app
June 19, 2023

Shreyasi helped me with my questions and setting up my store. Thank you for the prompt responses and getting my site ready to go!

Drama Beauty
United States
29 minutes using the app