AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 24, 2019

I love this app as it help me track my orders and send confirmarion emails to my customers and you dont have to pay to get started.

JustDuaIt
Canada
About 1 year using the app
October 6, 2021

Nice support team. Very responsive always be online. Just talk to them and the instruction is very detailed. Will love to use this

Phenyx Pro
United States
3 days using the app
October 16, 2021

This is a wonderful app. Im using this app to help my customers track their shipping. Easy set up and automatically tracks for me.

Mobile Gadget HQ
United States
Over 3 years using the app
February 1, 2022

Very easy to install, and customer service helped me each time I had a question with a quick response. Makes tracking a lot easier.

Junebear
United States
1 day using the app
July 25, 2022

Great app, super quick tech support when needed. Tracking app has cut down on customer emails based on shipping ETA's considerably!

Pickleball Depot
Canada
Almost 2 years using the app
August 10, 2021

perfect! The support was great! Thanks a lot I needed help to install the free version and everything was set within a few minutes.

ambartique
Israel
19 minutes using the app
October 20, 2021

Awesome!!!!!!!!!!!!!! Love these reps!!!! Very helpful and they're extremely fast! They're the main reason why I still have the app!

Modern Baby Las Vegas LLC
United States
2 months using the app
January 2, 2023

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Palm Golf Co.
United States
5 months using the app
April 26, 2023

I have been using the free version of the app for a while and have been happy with it. Customer service with chat is very efficient.

Electric Ride Co.
United States
12 months using the app
May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

VLUME LASHES
United States
12 months using the app