AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

Edited May 20, 2020

I recently add AfterShip on my Shopify store. It will help and save my lot of time. Easy to use customize tracking theme looks good.

TeaSwan
India
17 days using the app
June 27, 2021

an excellent app. critical for our business. better than anything else we have tried. highly recommended for any high volume business

Qstomize.com
United States
Over 2 years using the app
December 22, 2021

The support is great and the app is easy to use. Makes tracking orders for customers easier and makes my life as a developer easier.

CommercialDoorHardwareINC
United States
About 2 hours using the app
May 11, 2022

Top notch support, and loving the app integrations. The dashboard is super helpful to see which orders are yet to be delivered, etc.

ROYAL CODES
United States
Over 1 year using the app
April 27, 2023

Aftership is working well for us. This will be a game changer for our customers and reduce our customer service calls significantly

Earthaus Plaster
United States
2 days using the app
Edited May 26, 2026

The support of Aftership, Philips, is always available and provides us immediate support when we need it. Well done and keep it up !!

iSmart Home Gadgets
Hong Kong SAR
Over 5 years using the app
July 28, 2021

Customer service is great, especially with Amish! Would recommend. The layout of AfterShip makes it very functional and user-friendly.

Last Crumb
United States
16 days using the app
September 1, 2015

exactly what i needed for my store. We make custom products so as soon as it ships its nice to inform the customer of where the item is

Mdi Carbon Fiber
United States
10 months using the app
Edited March 25, 2020

AfterShip is a great app to monitor the shipping of orders and inform customers about the shipment. A good way to make customers happy.

WASABI Knives
Germany
9 days using the app
AfterShip replied March 24, 2020

Hi Eduardo, hope we were able to reinstate the faith on support with the last screenshare call. Please confirm if the issues are all fixed.

April 30, 2021

Suberb service and customer support! Thank you so much for all your help. We are continuing to try the service and will take a decision

Maison Hotel
Spain
1 day using the app