AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

April 23, 2019

Aftership is an amazing way to keep track of all our shipments. On top of that also has a clean and user-friendly interface. A must-have!

GWERY
Portugal
About 1 month using the app
July 4, 2021

Very responsive customer service. app had stop for awhile, i didn't know cos it need update. Trying out the updated version now, good app

Bluemoon Secrets Chamber
Singapore
Almost 4 years using the app
January 11, 2022

Really easy to set up and install. Perfect for any type of business and the customer service works very well as well. Highly recommended.

New Season
Canada
About 22 hours using the app
September 26, 2022

After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.

Bimson Power
United Kingdom
7 months using the app
December 27, 2022

Customer Service was responsive and friendly, I am working late at night and there was a real person helping me with my setup questions.

PipelinersCloud
United States
44 minutes using the app
June 12, 2019

Just started using it but so far it's simple, easy to use & is a great addition to a store for customers that like tracking their packages

Mkali Moments
Canada
6 days using the app
February 2, 2022

Great customer support fast and very patient! Helped me solve an issue I was having with ease I definitely recommend downloading this app

bellahbunni
United States
8 months using the app
April 26, 2022

So far using this app its been great and support is awesome. I also love the mobile app that keeps me up to date on my customers shipments

Power Gen USA
United States
About 1 month using the app
April 27, 2017

Aftership helped us to optimise our customer's post-purchase experience. In result we have happier customers and more returning buyers :)

Desmay
Hong Kong SAR
10 days using the app
June 12, 2021

Really good customer support as a vendor. Highly recommended service and the software is top notch! It is pretty essential for my business.

Snap Studio
United States
4 months using the app