AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 27, 2021

We use Aftership daily, great for tracking multiple orders from a single page. Customer service is quick to respond, even on the weekends.

Engleberts
United States
Over 1 year using the app
July 28, 2021

Really useful app for tracking shipments. I didn't think I needed something like this, but it's very useful to see everything in one place.

Ember&Earth Rainwear
Ireland
2 months using the app
September 29, 2021

Aftership offers the optimizations that allow us to provide a great customer experience. Customer Support is always available and proactive!

Midland Radio
United States
2 days using the app
October 15, 2021

Quickly removed the AfterShip brand from my tracking page. Thank you. Quickly removed the AfterShip brand from my tracking page. Thank you.

Aplomb Styles
United States
1 day using the app
August 12, 2022

Its a nice loaded app with many features, I still need to learn more and dive deeper into the features, but support is fast and very helpful

Babies Mart Australia
Australia
11 months using the app
March 15, 2016

Great looking feature for on your website that builds a lot of trust to customers and works with ease. I installed it within minutes. Thanks!

Ring To Perfection
United States
1 day using the app
April 6, 2021

So far so good, supports has been helpful thus far. Easy way to send SMS tracking info and provide a shipment tracking dashboard on our site.

Nozou
United States
About 1 month using the app
April 2, 2021

This app is easy to install and looks very clean! The customer service is awesome as well. 10/10 recommend this app if you are considering it!

Luxxe Exotics Virgin Hair
United States
About 1 hour using the app
March 14, 2022

Great app and even better customer service!
I was given a step by step of how to set up the app and how to maximize its value to our business.

Red Moose
United States
4 days using the app
November 27, 2022

very user-friendly, quick support time. simple templates and easy to learn. not overbearing or difficult to maintain. solid amount of features

Cee of Creativity
United States
Almost 2 years using the app