AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 8, 2020

I like the way Anurag supports me in the google meet. Really helpful for me. I had a problem with tracking issue but now it solves. Thanks again.

Muglans Shopping
Australia
1 day using the app
Edited November 24, 2020

This app helps my customers track their shipping and the contact with customer service is less. Their supports is amazing, they answer very fast.

Máscara De Látex
Mexico
Over 1 year using the app
May 18, 2021

I really like this app. Beginner friendly, and customer support fast & accurate always. If you're starting this is a great app to start for free!

Omoni Designs
United States
6 days using the app
December 2, 2021

harshva was very helpful. had some issue setting up store. we got on a screen sharing and he helped me resolve the issue on the spot. thank you!

Vege Label
United States
17 days using the app
January 6, 2018

Love that we can go to one page to see all of our outgoing orders. Such an easy and seamless way to manage our shipping and customer expectations!

The Curated Gift Shop
United States
14 days using the app
February 2, 2021

Super fast response from customer support team, really helpful. Love that I can customise the tracking page and they have an official app as well.

Custom Paw Jewelry
Estonia
About 1 hour using the app
July 14, 2021

Does everything it promises and more. Very competitive pricing. Would recommend this solution as the best on the market. VERY helpful support team.

KetoKrate
United States
Over 1 year using the app
November 1, 2021

i really like using after ship its easy to use and all the features are useful and user friendly. customer service is great if you need assistance

East Hills Casuals
United States
About 2 months using the app
December 13, 2021

Great customer service. We use this across many of our brands and are thrilled with the added functionality and customer service the team provides.

lonerlifestyle
United States
9 minutes using the app
July 12, 2017

AMAZING tracking for our customers to use. Aftership somehow provides better tracking than the actual shipping companies. Fantastic app. Get it now.

K9 Sport Sack
United States
13 days using the app