AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 15, 2020

Great service. Had some issues with orders not updating and the team was prompt to try and fix it. Still not yet resolved but I trust it would be soon.

Delugs - Straps Your Watch Deserves
Singapore
About 1 month using the app
July 31, 2021

I love the customer service, responded really quickly and were super helpful. I just moved my shop to Shopify and so far everything works quite smoothly

Fake Plastic Love
Hong Kong SAR
4 days using the app
February 11, 2017

Only recently signed up with Aftership for a brand new shopify store.
The app has been fantastic and is so simple to setup and operate.
Great job team!

Procab Cables Australia
Australia
11 days using the app
February 28, 2017

Really great app. Lets us have all courier companies on one url under our branding. Good to keep up on the status of customer orders as well. Loving it.

Beautyspot Nz
New Zealand
7 days using the app
August 16, 2018

Aftership helps us create a better experience for our customers and reducing time spent on questions like 'when is my order coming'. A truly useful tool.

Alphadijk
Netherlands
About 1 month using the app
April 29, 2019

Great app for a smooth returns process, gives your customer confidence when making their returns. I would definitely recommend everyone to have this app.

The Mom Store
India
About 2 months using the app
Edited December 21, 2021

Looking forward to using this with our reviews app to generate more timely review requests for our customers and improve the shopping experience onsite.

Freedomravewear
United States
Almost 3 years using the app
April 30, 2022

Simple to use app, free plan is reasonably generous, and the cost scale from there is great. Customer service (in particular Rahul) is great. Recommend!

Comfy Morning
Australia
17 days using the app
Edited June 29, 2024

Good app, everything works and customer support helps. Easy to customize your tracking page. Recommend. Saransh was very fast for answering the questions!

KOUSELY
Estonia
Over 1 year using the app
October 16, 2017

It's everything I was looking for to house all of my customer trackings in one place and to be able to notify the customers of their order movements more.

Chocolate Ancestor
United States
22 minutes using the app