AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,503)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

August 22, 2020

Loving it! Has completely removed a lot of time I was pouring into chasing orders and sending tracking updates. Aftership now takes care of the lot. Great app!!

Gamer Gear Direct
Australia
5 months using the app
March 17, 2022

Great customer service, they are always available and eager to assist. The app itself is very useful for customers and can be customized in many different ways.

DiabeticTestStrips.org
United States
About 2 months using the app
Edited November 16, 2023

The best customer support, available 24/7. We dealt with Nitish who was very knowledgeable and even provided screen share to resolve our issue. Thanks Nitish!

Ali’s Couture
United States
About 1 year using the app
April 19, 2023

Lovish from aftership was the best, and super helpful with onboarding. He was incredibly responsive. Probably the best customer service we've seen in a long time

Clyde's Leather Company
United States
11 months using the app
Edited May 22, 2019

Great app so far, the features for the price, especially the free options are amazing. Really user friendly to navigate. I like how easy it is to set up terms.

Gwen Beloti Collection
United States
Almost 4 years using the app
April 24, 2021

Awesome customer support. When I was facing a issue the customer support And I did a zoom call and he help me with this issue face to face. I am really satisfied.

Simple-Painting
United States
3 days using the app
May 17, 2021

Sonali walked me through every step of the way and was very clear and organized with step by step directions. I worked through all my inquiries and learned a lot.

Porter Blue Apparel
United States
29 days using the app
June 23, 2014

Integration with Shopify and couriers have done a world of good for our tracking of our shipments. Can't imagine tracking getting any better than this. Awesome app.

ADLINA ANIS SELECTIONS
Singapore
1 day using the app
May 23, 2017

Very intuitive design, super easy to view everything and lets us monitor all our different shipping companies in one place. Great app that I use daily, thanks guys!

Amongst Few
United Arab Emirates
About 1 month using the app
Edited November 30, 2022

I was very scared I messing with code on my website but Priyanka walked me through and helped me a long there way. And, we did it together with her great guidance.

Sleepy Bungalow
United States
About 1 year using the app