AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

October 5, 2020

I'm not even sure what this plugin does beyond the basic capabilities for Shopify. $200 /month so customers can have a streamlined tracking page? no thanks

SaltWrap Store
United States
Over 3 years using the app
AfterShip replied October 6, 2020

Hello,

We can have a quick discussion in order to explain the features, provided by AfterShip.

One of the members of the concerned team will reach out to you over the email.

Regards,
Mukul Saxena

February 19, 2017

I have been using Aftership for a few months and finding it extremely useful to have a single branded page for customers to check on their delivery status.

The Rug Sale
Australia
4 months using the app
September 23, 2021

This is a great app for providing customers access to info on the status of their shipment. Great support from their team too when needed (which is rarely).

Pour Les Femmes
United States
Over 1 year using the app
March 26, 2021

Great app. Top-notch support! Must have for your store. You get great value with the order tracking. Let's your customers track orders with multiple carriers.

Dilibeads
United States
About 2 years using the app
Edited March 24, 2023

Aftership is a great app and their support team is ready to jump on a zoom call to help with whatever you need. 5 stars. Debashish Banerjee was very helpful!

Gorilla Bow
United States
Almost 2 years using the app
March 19, 2019

I use this app for all my businesses and I can tell you that this is the best app out there. It just works flawlessly and that is the best thing an app can do!

Kpop Design Labs
United States
15 days using the app
April 20, 2021

The Aftership app is full of useful features helping customers track their orders at all times. The app's customer support is also awesome. Highly Recommended!

Mockins
United States
About 2 months using the app
August 31, 2014

We has been use aftership at helloparry.com since we start our store 9 months ago on Shopify ,we are very happy with this app. Its easy to use and quick set up!

HELLO PARRY
Australia
10 months using the app
June 22, 2018

Helps to keep our customers updated with shipping status. Especially helps with eBay. Must have this application, if you are selling online. Highly recommended!

Fuelparts
South Korea
10 months using the app
April 19, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

missodd.com
United Arab Emirates
7 minutes using the app