AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

Edited July 1, 2023

Thanks Ankit for the help! He explained everything that we were wondering. I've been confused about the tracking URL for a long time. It was very helpful, as always!!

Competitors Outlet
United States
Over 2 years using the app
September 14, 2021

Great service if you find yourself need it. Spoke to customer support through chat and they helped point me in the right direction and fix the problem in about 5 minutes.

3PI Tech Solutions
United States
3 days using the app
Edited October 10, 2021

It works as intended. It was a bit confusing to get the page to work inside our store and some things aren't translated in Spanish and there's no way for us to edit them.

Avo Beauty - Cosméticos a los mejores precios en México
Mexico
11 days using the app
AfterShip replied October 10, 2021

Thank you for sharing your valuable feedback.

I have taken your suggestion about the translation feature as feedback and forwarded it to the development team. Very soon you will notice enhanced features.

Please let us know if you have more suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
Team AfterShip

May 29, 2022

If you don't download this app, then your stupid. Your customers use AfterShip on their phones anyway, so it is an obscure choice to download AfterShip to your store too.

NFDVapes
United States
4 months using the app
June 17, 2022

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

MEAS Active
United States
7 months using the app
February 15, 2014

The track button is a very useful feature to have on the website, we especially like it that is has tracking for Singapore based delivery services like singpost and TAQBIN

Love for Crystals
Singapore
Over 2 years using the app
June 26, 2017

Great app. Gives me a detailed overview of my logistics in one centralized dashboard. Very easy to integrate with a solid feature set. No hesitation recommending this app.

Miadonna 2
United States
12 days using the app
June 19, 2023

Awesome support today from AfterShip representative. Very helpful and patient with me as I'm a new user, explained all settings and navigation. Excellent customer support!

The Spa Supply Store by Jacuzzi® Hot Tubs of the Triangle
United States
41 minutes using the app
Edited November 27, 2017

This app is important for any store. With it, customers can now view and trace their parcels in no time - any time. I love it!!

Just Kidding https://justkiddingstore.com/

Polar Express Store
Cyprus
2 months using the app
Edited February 13, 2023

I was having trouble with Importing issues. Animesh found a solution and fixed the issue fast and also educated me. The service was fantastic and fast. Thank you very much!

ThinOptics
United States
5 months using the app