AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,504)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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I use AfterShip so my customers can easily track their packages. It was easy to integrate, and customer service is very fast and effective. Shubham was very knowledgeable and fast.
Excellent app which is really popular with your customers keeping them updated on their deliveries and making us aware of any delivery issues. Greatly improves our customer service.
Meh. Nothing special. Also, after I un-installed the app they kept charging me for 2 months until I asked why and couldn't give me very good answer. be careful of these sneaky ppl!
We apologize for the inconvenience, customer satisfaction is always the number one priority for us.
We have gone through the chat transcripts and working on the solution. We have sent you an email to discuss this further.
AfterShip Team
I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Excellent app, both on Shopify and mobile. It provides critical updates about shipment and let's you be in touch with your customers and be notified once delivered to them.
Thanks!
This Ap has been very helpful in communicating with my customers professionally about their orders! It took me a little time to get everything syncing but this Ap has been excellent!
So far I really like this app! I did have a few issues getting it rolling but the gang at Aftership were very helpful and it now works perfectly. I would definitely recommend this app.
Best product for handling tracking we could find hands down. We've tried several different ones and nothng else can compare, integrates well with Gorgias and we get a complete solution.
AfterShip is an excellent solution for tracking shipments! Only minor issue is that there are no SSL certificates on custom domains. That said, the customer support is very responsive.
We have been using this app for our shopify for about a year now and it has helped us efficiently manage our return orders from customers with up-to-date and automated email notifications.
