AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

January 31, 2021

I have been with aftership more than 3 years and aftership shipping notifications to my customers helped to avoid issues and extra work for customer service. It lowered unsuccessful delivery rates.

WoodWe
Lithuania
About 5 years using the app
January 24, 2022

I wanted to update the forwarder because it was impossible for me to do so. Thanks to customer support this was resolved very quickly. I appreciate how I have been helped. They are very effective !

The Inspire Food Company - Wholesale
Netherlands
About 2 months using the app
Edited February 7, 2023

Great app. Customers can track multi shipments without issues. Integration also works well when creating a fulfilment for part of an order within Shopify. High recommended for any Shopify Merchant.

MAGMA Fitness
Canada
8 months using the app
April 7, 2023

Shreyasi was very friendly and efficient in assisting me with my enquiry today. I have always been impressed with the Aftership app, have been using it for years, can't ever see me going elsewhere.

Caravan Cover Shop
Australia
Almost 3 years using the app
May 9, 2017

I love this app! It helps me and my customers track the package easily with live updates. It makes our store look even more reliable. Definitely recommending this app to use with your shopify store!

Rose All Day Cosmetics
United States
About 1 month using the app
November 11, 2021

This app is the perfect choice for small and big business owners, they have great customer services, a professional platform, and great free features that are worth a lot of money on other websites.

IRHAZ
United States
3 months using the app
May 13, 2017

This app saves me so much time. The desktop version is incredible. I gave 4 stars because I would love to see the Android app be improved.
Do not hesitate to go with Aftership. It's simply amazing.

Hykso
United States
8 days using the app
February 25, 2018

With some simple coding to my outgoing shipped notification emails. I am able to alert my customers with a much easier way that they can track their shipments with my new AfterShip link. Awesome App!

Doyou247
United States
11 days using the app
Edited April 2, 2019

https://mybishbashbosh.com/
This is a really useful app, the customers can now track their order straight from the website, which is great as it brings them back to my store.
So easy to use, Love it!

MyBishBashBosh
Australia
10 days using the app
August 26, 2021

Our customers love the Aftership tracking page that we use. I would appreciate alerts when there are known errors or outages. Smaller teams cannot afford much time to investigate problems like this.

Wildgrain
United States
Over 1 year using the app
AfterShip replied August 26, 2021

Thanks for sharing your valuable feedback. Really happy to know that your customers liked our tracking page.
We are open to suggestions if you have any. It is great to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

We do send email notifications for planned outages and try to keep our merchants informed however we have registered your feedback and will definitely pass it on to our product team.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

Regards,
Nitish Kumar
Team AfterShip