AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

May 13, 2016

Fantastic service, and a very useful app to keep customers (and store owners) informed of delivery progress. Definitely recommend that all stores offer the service, especially for what little they charge!

Online Bathroomware
Australia
25 days using the app
April 5, 2020

I am looking forward to more of this app for my customers. It is a little time consuming and tedious to look up customer orders and keep track of tracking numbers and then sending updates to the customers.

Kultured Konfidence
United States
June 7, 2021

Replaced my current delivery tracking and notification app with Aftership. Night and day difference in the program and the deliverables to the customers. Thank you, still exploring all the great features.

Kubby&Co Worldwide
Canada
About 1 month using the app
May 14, 2017

Very useful app, makes the website look more professional. I had a small issue with it and customer support responded nicely to it helping me to fix it. Highly recommended!

https://www.silvermania925.com

Silvermanialtd
Thailand
28 days using the app
August 8, 2017

Everything I have seen from AfterShip so far is great. My customers receive an email based on what I set up, and I no longer have questions about orders. We ship out the order, and AfterShip does the rest.

Thebestwinestore
United States
10 days using the app
Edited October 24, 2021

Application recommandée par mon formateur de YOMI, je suis servie par NEHA de AfterShip. Application très pratique et complète pour le suivi de commande. Vous n'allez pas regretter, essayez-la
Merci.
ANNICK

ebahie
France
About 1 hour using the app
June 30, 2017

AfterShip has solved so many problems for us in a simple and inexpensive manner. It is simple to custom tailor to your needs and so far it looks as though as our business grows that AfterShip will keep pace

Sta Body
United States
Over 1 year using the app
April 23, 2019

This app has made our returns process so much better! Our customers are able to get their labels immediately and we are able to keep them organized. The support team has been quick to reply and very helpful.

Peace of Cloth
United States
21 days using the app
March 18, 2020

Great Tracking APP!! Everything I wanted is here and is easy to use! I am pissed off because of the pricing because of 0.50$ per shipment after the free 100 shipments is too much, but okay I am working on it

SnowTech
Greece
5 months using the app
February 17, 2023

Aftership is very easy to use and helps our both us and our customers stay up to date on the status of shipments. Aftership also has excellent integration with Klaviyo for sending email updates to customers.

Rebel Raw
United States
Over 3 years using the app