AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

June 10, 2021

This app has been helpful to keep our returns easy for the customer and informative on our side (good selection of reasons etc) Pairs well with Shopify. Customer service is excellent which is important when you need it.

Honey Cloudz
United States
14 minutes using the app
May 15, 2019

Great app. Works effortlessly smooth. Easy integration and very useful. I am using both the track and return app and it has really been helpful in managing and notifying customers about the their order and return status.

MODA ELEMENTI
India
About 3 years using the app
Edited February 24, 2021

Love this app helps me keep track of all my shipping in one place and now I have the notifications set up, I hardly get any shipping queries from my customers. Also great customer support as well very friendly and helpful.

Bar Stool Home
Australia
About 1 month using the app
December 7, 2021

I chatted with Harshvardhan in AS support today needing assistance with the review option in the tracking page. He was extremely helpful, quick to determine my needs and provide the guidance necessary to resolve my issue.

Dressbarn
United States
Over 1 year using the app
Edited May 22, 2019

This app was EXACTLY what I wanted for my store! I have a slowly growing company with high end high ticket orders so customer really need to know when their packages are out for delivery in a customizable and on brand manner.

Siobhan Barrett
United States
13 days using the app
July 2, 2014

AfterShip, even in free mode, is a great way to view shipping status of ALL orders simultaneously. Great help for any WebStore manager with too many shipments to check the status of each individual order. Highly recommended.

Extra Butter NY
United States
2 days using the app
October 30, 2014

Nice app! Works really fine and keeps its promises. Clear and simple to use. Very powerful, lots of features and fulfill a need we had to keep our customers informed of all the delivery processes. Would recommend it all the way.

Lutrin shop - par Urbann
Canada
10 days using the app
June 14, 2019

I use AfterShip to correspond with my customers regarding package shipping information. I love the branded tracking page on my site that customers can use to check on the lasted information on their order. Thank You AfterShip!

FHL Boutique
United States
9 months using the app
September 3, 2020

team was very helpful with my request. initial installation looks good and easy enough to integrate to our website. still need to work more with the dashboard to fully assess how much time it will save and improve customer service

Monday Distillery
Australia
3 days using the app
Edited October 13, 2021

This app has great functionality for shipment / shopment satisfaction )) I am grateful that it has a free plan available for a growing business. Easy step-by-step instructions, user-friendly interface! Great job! Happy to have it!

QUOTELETS
Ukraine
About 3 hours using the app