AfterShip Order Tracking
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Reviews (1,505)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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Great app that allows to track all shipping orders from our store. Also, a great integration with our Email Service Provider. The inexpensive plan makes it easy for small businesses like ours to keep our operational cost low as we grow.
I'm still learning to use this app, but until now I'm happy with the same. I just want to automate the return and exchange process. To save some time it is best to use something like this. So, now I just have to click some options and done.
This app is stealing our customers. You can never remove the "download aftership app" from emails that are sent to our customers. Fair? No!
AI is just a bluff it actually has no AI predictor for ETA as they promise so not worth even paying.
Thank you for your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Could you kindly provide more information on the data that was stolen that you referred to? AfterShip does not save customer data, we get the information from the associated eCommerce platform, which was deleted after 120 days. However, we would be pleased to talk to you more about AI prediction or further issues over a brief meeting.
Please don’t hesitate to contact us directly at support@aftership.com if you have any questions or would like to check on our availability. Our Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have.
Regards,
Team AfterShip
Just installed the app! Have been finding something like this which supports Indian courier companies for a while. Finally i have found AfterShip which sends out sms's to our customers once we update the tracking number.! Thanks AfterShip. :)
This app does a great job at notifying our customers about their packages from multiple fulfillment centers. Best of all it can notify us about exceptions before they become a problem. It really makes us look good! Would highly recommend it.
This app does just the thing you want a tracking service should do and much more, trust me. Integrates beutifully with shopify. And on top of everything, their customer support is out of the world. So fast and efficient. I'd say one of its kind.
AfterShip helps us provide greater customer service and transparency to our clientele. AfterShip makes life easier for our customers and us by providing seamless tracking features. We are able to view and track all our shipments in the one place.
Excellent quick help. Couldn't figure out how to send an email notification for a cx i just added. Contacted support and they showed me it was already sent! A+++ Also showed me how to add my logo to the emails for a more professional branded look!
Aftership helped us diagnose some confusion our customers were having and our estimated delivery times we had posted! Good product, easy to use and support was quick to respond to our questions. Feature request, let us change sort order of tables.
I have try this since last night and its amazing how much easier it is to track the packages... I am still on free version but have seen the features and our store will look amazingly pro if we have the track your package feature on the main page =)
