AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,503)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
Refine
-
By rating
i use this app to manage out business tracking orders over multiple carriers in one place. Varun assisted me on live chat with resolving why i had open orders errors of not being imported and did a fantastic job communicating and resolving my query in a timely manner.
Love everything about this app and it's transparency. It helps me keep track of all my deliveries in one view which is super helpful when trying to troubleshoot delivery issues. Ankush is awesome and he's always a text away with any help I may need. Great & worthy app.
the support is very paitient，the app is good！the support is very paitient，the app is good！the support is very paitient，the app is good！the support is very paitient，the app is good！the support is very paitient，the app is good！the support is very paitient，the app is good！
Excellent app, we are very happy with it. Our customers get notified automatically by email and sms, and we too in case of delivery problems. This makes it possible to act before there comes a complaint.
Great service, great app. !! Every store should have this feature.
We have been looking at many options to manage all our open shipments and I can confidently say that AfterShip is the best app to support our business. Its simple and tracks all possible carriers around the world.
In addition, the support team does a great job!
Tim
Good app overall and a responsive support but same shipment is getting added multiple times as a few cases and thus, leading to loss of billing. Have been chasing the support for a month now but they seems to be passing the blame of other without checking from their end.
I am sorry to know that you are concerned about the same shipment being added multiple times and this has caused you a loss in billing.
Your feedback has been registered, as we are constantly striving to make your experience better with our application.
We will try our best to ensure that your experience with us becomes a better one.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com.
Regards,
Rupam
Team AfterShip
The team at Aftership has amazing support. Very quick and friendly. We are happy with this app and more importantly our customers find great value in being able to track their own orders. Highly recommended.
Thank you,
babyfab.net
where being a baby is truly fabulous.
Love this! AfterShip was recommended by some peers in an ecommerce facebook group but I was on the fence. Since adding it I've seen a huge improvement with the customer experience. No more "where's my order?" calls. they can check for themselves right on my store. Great!
The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.
Aftership is a fantastic app. We use it to see if there are any delivery issues on a particular day and the speed at which are deliveries are getting fulfilled. Without their visual dashboard report, it's extremely difficult to understand how your deliveries are getting fulfilled.
