AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 18, 2021

so far so good, just installed the app today and customer service was great. i use to track orders from correios on my store. little expensive the pro plan which has translation to portuguese from Brazil($99)

NutriVita
United States
About 2 hours using the app
Edited February 7, 2025

Animesh and Aditya in support answered all my questions excellently and resolved all the issues I have in a very timely manner. Highly impressed! Can't recommend the functionality, product and support enough!

Defined Apparel
United Kingdom
Over 3 years using the app
March 16, 2015

Awesome app and great help for our domestic shipments! Easy to use and integrates beautifully with major forwarders. I would give 5 stars if it would support forwarder which we use for international shipments.

VAI-KØ
Finland
14 days using the app
December 18, 2018

It helps with my customer's needs and wants to follow up with their order! Ever since I started incorporating, I've received less e-mails of people asking about their tracking info and I couldn't feel happier!

shoplipstickfables
United States
18 days using the app
July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

CREATASPARK
United States
2 months using the app
October 22, 2021

J'avais besoin d'obtenir les fichiers import que Aftership extrait de Shopify, étant donné que cela se fait automatiquement ils n'ont pas pu me le fournir. Le service client a tout fait pour m'aider au mieux.

The Inspire Food Company
Netherlands
8 months using the app
February 6, 2022

When I first downloaded this app I had deleted the USPS carrier by a accident I reached out and a young man by the name of Javid replied and helped me with what I needed right away. So far so good I luv the app

Heels 2 Strut
United States
About 1 hour using the app
Edited July 24, 2020

AfterShip is a very good application, simple to use and very functional!
It allows us to develop our viking shop and to have a real follow-up to offer to our customers. We strongly recommend the use of aftership.

Viking Shop
France
6 months using the app
December 19, 2014

Very useful and well made app. I love the look ! The stats and the order search are a little buggy, but the tracking works perfectly and the button installation to the store was very smooth thanks to the tutorial.

Kurafuchi
France
6 days using the app
April 11, 2021

I have been using this application since I launched my store 1 year ago and I have been nothing but satisfied! I highly recommend. it is easy to use. The integration is seamless and the customer service is impeccable!

Statement Piece NY
United States
10 months using the app