AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,504)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

January 6, 2022

Must have apps to make your sales easier. The support also very fast response. Now you don't have to answer customer questions about shipment anymore all has been automated with Aftership.

Vin Golf - SG
Singapore
2 days using the app
April 29, 2021

Love this app for checking shipments after they have shipped. Allows us to stay on top of the customer experience and ensure each person is taking care of! Customer service is fantastic too!

ANACT
United States
About 2 months using the app
Edited June 17, 2019

Amazing app! It is so easy for the customer to track their package. However, the starter plan is a bit confusing. i couldn't understand if tracking is available upto thousand dollar or what?

Jeevan Thapa® Skateboard
United Kingdom
Over 1 year using the app
December 21, 2017

This app is the best thing to happen for online stores. The tracking is great and helps customers locate packages and increase trust and business. I highly recommend this app, get yours today!

42nd Av
United States
11 days using the app
Edited July 26, 2023

Hi Ankit,
It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You.

Best Regards
Sudheer J.

Distacart
United States
4 months using the app
March 14, 2017

Love love using aftership. Without it we get SO many customer emails asking where their orders are. It is so worth it for the time savings of customers knowing where their orders are at all times.

Mycustomcandy
United States
7 months using the app
June 22, 2019

Great app to improve our after shipment tracking/notifications to customers. The ability to customise the tracking page to promote products and after sales assistance was a standout feature for us

Metalbird Australia
Australia
Over 1 year using the app
July 6, 2022

Support was made easy and quick when it came to my request. I love the UI of the app because it is easy to navigate and the ability to have your own custom branded tracking page is a 10/10 for me!

Your Everyday Planner
United States
4 days using the app
August 20, 2014

Just hook it up to our site in less than 5 mins. Simple to install & easy to use!

Save the trouble of replying to shipping status inquires. Definitely an app that every online store should have.

UNIRANGE - LED Lighting for Homes & Businesses
Singapore
1 day using the app
November 30, 2017

This has been useful and easy to use. Great all-in-one dashboard and a great value-add for my customers. Would recommend for any business looking to keep organized and simplify their shipping needs

Stag Harp
United States
24 days using the app