AfterShip Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.
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This app is phenomenal, and the customer service is superb! The rep truly helped me by logging on to my screen and guiding me through all the steps.
Customer support is quick and super helpful. The interface is very easy to use and allows you to brand it yourself which is something I really like.
With AfterShip, we can track our package easily and deploy a system of tracking on our website. Good part is prompt response from customer support.
Thanks for sharing your valuable feedback. We are glad to know that you are happy with the customer service support.
We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Rupam
Team AfterShip
Aftership has massively helped us update customers with tracking information and help provide a very high customer service level. Highly Recommended.
Great app. I'm using it for the last 4 years and it's always helpful. Will recommend other if you want to notify customers and track shipping times.
Amazing app, exactly what we were looking for a long time. Really appreciate their instant customer support. Easy to use and definitely recommended.
I actually really like aftership to help my customers with tracking notifications and to help me see how shipping is going. The reports are on point.
Animesh was very helpful in assisting me with my Salesforce integration. Extremely knowledgeable and patient. Look forward to working with the team!
Amazing app - very likely to have helped Germany winning the World Cup! (And makes shipping management easier and enables far better customer service).
Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages
