AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,502)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 18, 2021

Ankush was an amazing help. Looking forward to this app providing the proactive customer service we need in tracking orders and issues.

Diabetes Express
Canada
About 1 hour using the app
March 12, 2022

Great service and app, just loved how well it integrates with my website. You can easily customize it and the setup just takes minutes.

Monday Moose
United States
32 minutes using the app
March 14, 2023

Good Customer service and very quick reply. It solves the majority of the tracking problem. We will definitely review for more vendors.

EmerDepot
Canada
3 days using the app
Edited April 14, 2023

I never get disappoint from the team . Every time I got complete solution with nice gesture which is make me much obliged and happy !

BL Lashes
South Korea
24 days using the app
December 29, 2016

Tried this for www.beneathyourmask.com but wasn't able to integrate in time. Will try them again if our current option doesn't pan out.

Beneathyourmask
United States
8 days using the app
August 15, 2020

i like it. However i didnt receive an aftership notification to pick a plan. it lapsed on me and a customer had to tel me it didnt work.

Blue Falcon Awards
United States
25 days using the app
Edited October 13, 2021

We have been using the app for a while and we couldn't be happier! Costumer support is awesome! Tool is super efficient and easy to use.

Atarty
United States
3 days using the app
November 22, 2021

Hi, I particularly have some problem with my aftership. But Mr Rohit help me to solve it. He is indeed providing a good service. Thanks!

Rainforest Herbs
Malaysia
Over 8 years using the app
February 12, 2014

Great app. Excellent support, and a personalised service second to none. I hope to support AfterShip for as long as I am shipping items.

Vinyl Cafe
South Africa
8 days using the app
November 25, 2014

Excellent dashboard and the feel and ease of use of it is great. A well built piece of software, you'll definitely be pleased to use it!

Natural Baby Shower
United Kingdom
1 day using the app