AfterShip Order Tracking

After trying other the tracking apps in the Shopify app store, (Tracktor/ Trackr) AfterShip is the best in terms of versatility and customization. Now I can easily see where all my packages are on a single screen and I especially love the auto e-mail notifications to customer. This app is a must have especially if you have a international presence.

www.kurasu.me

I've been using AfterShip on this specific store for months now and I absolutely love it. It helps me make sure all my shipments are on track as well alerting my customers once their order has arrived. Overall the app is great and the support team as just as fantastic, especially with Debashish helping me out with every concern I've had. He's helpful, kind and very quick.

Great app for keeping track of all our shipments. We ship throughout Europe, and often to tourists who are staying in hotels and apartment rentals for a short period of time. Hence, detail tracking of our shipments and the identification of problems as soon as they occur is critical to the success of our business. AfterShip has helped us get better control of our logistics.

Aftership has given us the ability to provide peace of mind to our online jewelry customers - and knowledge of delivery status for ourselves as well.

We ship our jewelry with confidence knowing that all parties involved can track the process from start to finish.

Customer service time is decreased and customer satisfaction is up!

Great service and highly recommended.

So far so good with Aftership. It's very easy to install and get setup and automates pretty much all of the after shipping communication, making sure the customer is always up to date on the status of their package. It also allows you to have an order tracking page with further lets the customer have piece of mind on the status of their order. Nothing bad to say here, I recommend it.

Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool

What a great application to integrate and provide piece of mind to your customers with easy setup. Love the fact that it has iphone app as well!

One recommendation would be the add a feature to email the customers from the app when there are exceptions directly from aftership tracking.

Highly recommend this application

Davit
Founder of BAYSUPERSTORE
https://baysuperstore.com

AfterShip has immediately cut down 75% of our customers emails to our support helpdesk! The price for premium features (notifications) is very affordable. It really works! Even tracks shipping couriers in Greece where we are based!
The best addition we made to our shopify store. I don't even want to remember what we used to do to track orders before we installed AfterShip!
100% recommended.

I have installed this app just two weeks ago and am still using the free version. So far I am very impressed with the ease of use and service over all. I am especially delighted, since Aftership is from Hong Kong, as we are. Great job! I look forward to use this more and more. As soon as I have figured out how I want to run the whole customer experience on my store, I might upgrade to premium.

I love this app! My customers now are no longer in the dark as to where their shipment is. I love the fact that a notification is delivered when the package is in transit and out for delivery. Specially the out for delivery notification is really important because it will help reduce instances of stolen packages from porches given that our customers will now know that the package is on its way.