AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

June 23, 2024

Nice tool I've used for years.

The Cadence Company
United States
About 3 years using the app
AfterShip replied June 24, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 21, 2024

Quick service!

Flowers For Fundraising
United States
About 2 years using the app
AfterShip replied June 22, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 21, 2024

Thank you for Saransh Kesarwani's assistance. Not using it too much yet, but it ranks and I will give it a try.

Hollyland
United States
44 minutes using the app
June 20, 2024

Great app and customer service.

The Who Dat Store
United States
About 2 years using the app
June 18, 2024

This application is so easy to use and their customer service is awesome!

Hunter Fan
United States
Over 3 years using the app
June 12, 2024

Saransh was very helpful in getting me an extra 7 days on my trial period!

gavin southworth-test
United States
2 days using the app
June 5, 2024

Great customer service!

Le Réussi®
United States
5 minutes using the app
June 3, 2024

great communication

YOKKAO
United States
11 days using the app
June 4, 2024

The support staff is great

Bezazzled
United States
9 months using the app
June 3, 2024

Everything is fine and I am happy with the support.

Ultimate Globes
United States
About 2 months using the app