AfterShip Order Tracking

AfterShip Order Tracking

Reviews (1,506)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, high‑value tool for post‑purchase communication and shipment tracking. Many praise the fast, patient support and say it significantly reduces “Where is my order?” inquiries through automated, branded emails and SMS. Merchants value centralized multi‑carrier tracking, strong Shopify/Klaviyo integrations, and extensive customization on higher‑tier plans, calling it a time‑saving “game changer” for growing and international‑focused businesses.

November 9, 2024

not bad

Blue Buddha Publication
India
16 days using the app
AfterShip replied November 10, 2024

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

September 16, 2024

thanks to Nitin, solved my inquiry in no time.

FZ ALLURES
Qatar
About 1 hour using the app
August 17, 2024

Good app, good customer service, totally worth it.

Nikoghos Jewelry
United States
18 days using the app
Edited April 26, 2026

I am a wonderful customer support service

Diabec
United Kingdom
3 months using the app
AfterShip replied August 16, 2024

Thank you for sharing your valuable feedback with us.

We are glad to hear that you found our application good and useful.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

August 5, 2024

great service

juceei
Sweden
1 day using the app
July 31, 2024

nice

TheOracul.com Store
United States
About 1 month using the app
July 21, 2024

Great App Thank You

Grapecart
United Kingdom
5 months using the app
July 10, 2024

Only just started using the app but contacted customer support to help with setup and they were super helpful, even offered a demo call to help get me started. Early days but based on my experience, would highly recommend!

Alfresco Chic
United Kingdom
12 months using the app
July 8, 2024

Excellent app and support!+++++

Drinkbolaget
Sweden
About 1 month using the app
July 2, 2024

so good so far!

Etila Swimwear
United States
Over 1 year using the app