Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

September 6, 2023

We add questions? Their support Team took the time to help us learn the App

GREAT SUPPORT TEAM AAA+++

SureShot Books Publishing LLC
United States
23 days using the app
AiTrillion replied September 14, 2023

Thank you for your kind words! We're delighted to hear that our support team was able to assist you in learning the app. We're here to help! 👍🌟

August 28, 2023

The app is awesome! and the customer support as well. Web-push, email campaigns, workflow, membership, smart popups, and all in one!!! GREAT

ESD Official
United States
About 1 month using the app
AiTrillion replied August 29, 2023

🌟 Thank you for the amazing feedback! We're thrilled to hear that you love our app and the top-notch customer support. 😊 Our all-in-one features are designed to enhance your eCommerce journey. Keep rocking those campaigns! 🚀 #AiTrillionSuccess

August 25, 2023

Reena was the absolute BEST! She took extra time to make sure that I understood every feature on the website and made it fun in the process! ;)

Monkeeroos
United States
5 months using the app
AiTrillion replied August 26, 2023

We're thrilled to hear that you had such a fantastic experience! Our team always aims to go above and beyond to ensure that you understand every aspect of the AiTrillion.🌟

July 27, 2023

Great app and membership portal. Would recommend to other companies. Very helpful staff whenever help is needed, and go the extra mile to find a solution.

would not use another app.

Supamart
United Kingdom
About 1 month using the app
AiTrillion replied July 29, 2023

🎉 Thank you for the glowing review! We're thrilled you love our app and membership portal!

🌟 Our team is here to assist whenever you need help and always goes the extra mile to find solutions. 🚀 We're delighted to have your recommendation! 🙌 If you ever have any questions or need assistance, feel free to reach out.

Happy selling with AiTrillion! 😊✨

August 3, 2023

I would highly recommend this app. It is simply to enroll customers at POS. The support team is fantastic when we have run into problems or had questions. They are very responsive.

39 North CO
United States
3 months using the app
AiTrillion replied August 10, 2023

Thank you for your recommendation! We're thrilled to hear that our app has simplified customer enrollment at POS for you. Our support team is dedicated to providing excellent assistance, and we're glad to know that you've found them responsive and helpful. If you ever need further support or have questions, don't hesitate to reach out. Your satisfaction is our priority! 🙌🌟

August 4, 2023

Rishav was great today! He helped me troubleshooting the payment issue and I can continue with the set up.

Balloon Art Decoration
Canada
14 days using the app
AiTrillion replied August 10, 2023

Thank you for letting us know! We're thrilled Rishav could assist you with troubleshooting the payment issue. If you have any more questions or need further assistance during the setup, feel free to reach out. We're here to help! 🙌🛠️

August 9, 2023

Reena was very helpful and patient wit me. We got everything done that was needed for this session I am very impressed with the wonderful service. Thank you!

Pure Dust
Australia
About 9 hours using the app
AiTrillion replied August 11, 2023

We're delighted to hear about your positive experience! Our team is committed to providing helpful and patient assistance to ensure all your needs are met. If you require further support in the future, please don't hesitate to reach out. Thank you for choosing us! 🌟🙌

August 10, 2023

Great Support, did demo same time. Demo was helpful and answered all questions. Look forward to using this app for divinitycollection.com.au

Divinity Collection
Australia
6 days using the app
AiTrillion replied August 11, 2023

Delighted to hear you had a great demo experience! 😊 Excited to have divinitycollection.com.au benefit from our app. Feel free to reach out if you need anything! 🚀

August 10, 2023

Still in the testing phase and working on getting everything set up and customized, but so far, this app seems to be great. Rishav and his team have been absolutely phenomenal with the level of technical support and customer service they provide! I'm not a tech-savvy person, but they have been so patient, kind, and understanding, and have been great at understanding my needs to have things set up like I want. AiTrillion is a great app that is backed by an amazing team for technical and customer support!

Sweet Surrender
United States
4 days using the app
AiTrillion replied August 17, 2023

Thanks for your feedback! 🌟 We're thrilled that AiTrillion is proving helpful during your testing phase. Our team is dedicated to providing top-notch technical support and customer service. We're here for you as you customize the app to your preferences. Your kind words mean a lot to us! 🙌

May 6, 2019

Our portal PrivatePrize.com is one of the invited Beta users for the app. One must note that not only this app actually saved more than 70% app cost as they compared on their website -https://www.aitrillion.com/pricing but the features like Customer Timeline generated valuable insights for us combining Loyalty, Review, Email,Chat & Push data instantly. The automated engagements have been boosted by the platform & we would be happy to share factual data with Shopify owners. We highly recommend this app from cost saving as well as sales boost automation done for Shopify specifically.

PrivatePrize - Photography Templates
United States
8 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.