Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

June 11, 2020

Great app, compared to hundreds of other apps this one is a must-have. Stop wasting your time looking for several different apps if you can find everything in one app.

Nina Morena
United States
2 months using the app
June 15, 2020

Ai is very easy to use and have great customer service i will totally recommend this application, 5 star!

PFGSports
United States
12 days using the app
June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Xcoser International Cosplay Costume Ltd.
United States
25 days using the app
August 8, 2020

This app has so many great features for a free app! And the customer service is fantastic. Quick, friendly and efficient! I like that I can have chat, rewards program, reviews and so much more with one app that works so well with my store. Excited to see how this will help my sales over the next quarter, too!

Book and Bear
United States
2 months using the app
Edited January 7, 2021

AiTrillion has been a great way to communicate with customers. I am able to get great insight on my customer on what they are looking for. There support is quick, friendly, and knowledgeable to help setup when I changed my theme and needed to add AiTrillion to the new theme.

Mommy's Little Heart
United States
About 1 year using the app
Edited August 10, 2020

When you have a problem, nothing compares when a company solves it quickly and beyond what you expect. This is how AiTrillion operates. Thank you so much for your help

Pura Vida Books
United States
3 months using the app
Edited February 8, 2021

What is wrong with the app.? I was charged $1299 by showing $0.00 or a free trial. I instantly removed the app. This is really really bad and a cheap way to deduct money.

Melangebox India
India
9 months using the app
August 21, 2020

The feature of Web push has helped us to get abandoned carts back .Love this product and their customer support.

TheHatke
India
4 months using the app
August 25, 2020

This app does it all, one stop shop for all your loyalty, email marketing and push notification needs. Great and fast support!

Beyond Full Spectrum
United States
4 months using the app
August 28, 2020

Testing the app at the moment. 5 Stars to the prompt Customer support. Nice interface for loyalty points function. Learning the functions at the moment.

WRAPDRIVE
Australia
3 months using the app