Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

August 29, 2020

Great app! Used it primarily for the reward program, but many other cool features that would normally take much more time. super easy to set up, quick support. Try it!

Mr. White by St James's Street Inc.
Canada
3 months using the app
Edited April 15, 2021

This app is a one stop shop!! Everything I need and want to grab my customers attention is right here! Email, Rewards, customization and so much more!

Butterflydij Boutique
United States
10 months using the app
Edited August 7, 2022

Love the review function, has really helped give my products a good reputation. I now have over 1500 5-star reviews on my products and it really helps customers make decisions. The rewards system is being used a lot by customers so a great retention tool. It was really easy to set up. A lot of customers use the points and I like being able to reward them for making my life easier, byt setting up accounts and leaving reviews. It took me a while to get round to using some of the features, like the "trending products' and 'New arrivals' widgets, and I am so glad I did, I get a lot of sales from these. It is good to have all these different functions in one place, and one cost. I am constantly going back to the app and using more features as I understand them and am ready to do them.I am not at all tech-savvy so it took me a while to work out how to do some things, but Preetam and the team are always there when I need them and they sort things out quickly and explain to me in laymans' terms what is going on. I now have a Professional level subscription and feel it is well worth it.

Millefiori Murano
Australia
Over 2 years using the app
September 15, 2020

I have been using this app since April 2020. Have found the support to be good and the usually respond to the chat (might depend on time of day). I love how easily the Loyalty seems to work with the POS. I am happy to get email, loyalty rewards and other features all in one. The price is also excellent.

VAIYA
Canada
6 months using the app
Edited September 25, 2020

Just started using this app, the support is brilliant, both fast and knowledgeable. We are excited to put it to it's full use. It does so much more than we originally expected.

Valentine Wigs
United Kingdom
1 day using the app
October 14, 2020

I added this app looking for a better loyalty rewards UI. The ability to embed on a page is a much better experience for my customers, and the additional features make this a great value. I had a small issue with style conflicting with the store theme, but the support team was very responsive and helpful!

On the Table Games
United States
13 days using the app
October 18, 2020

Amazing service! I'm glad I decided to use them to help me get started with Shopify! I enjoy having a platform with most of the services that I need to run my marketing in one spot. Their customer service is also very attentive. So far, so good!

Madame Jo Artisan Skin Care
United States
25 days using the app
October 19, 2020

I like that its completely seamless and since I don't have a lot of time to stay on top of all the different app, AiTrillion does it all in one stroke. It couldn't be easier since I'm not a developer but I get the same results.

darosario
United States
6 months using the app
October 19, 2020

I USE THIS TOOL TO IMPROVE THE PERFORMANCE OF MY STORE, attract more customers, automate emails process

Создание долголетия
Ukraine
5 months using the app
November 15, 2020

I used this app last 15 days its working well and good customer support also, i have only one issues its still not solved.

www.work-tops.com
United Kingdom
20 days using the app