Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform replacing multiple apps for loyalty, reviews, email, popups, WhatsApp/SMS, memberships, affiliates, and customer accounts. Many report higher repeat purchases, thousands of 5‑star reviews, and notable sales lifts. They like the modern “My Account” pages, real‑time analytics, and automations. Pricing is seen as strong value, and support is frequently praised as highly responsive, hands‑on, and willing to customize.

August 4, 2020

I used this app and its really helpful with the setting and very intuitive with all the applications

DSdancestore | Official webshop - Daniele Scalise
Italy
About 10 hours using the app
August 9, 2020

A lot of musthave feautures on one place. Fast and reliable. Must have. Some small issues, for the rest will be clear after couple of months.

Wine shop WeVino
Slovenia
About 17 hours using the app
March 9, 2021

Very easy app to install and customise. Customers seem to love interacting with it and there's a definite boost in traffic. Great support available too.

Unapologaytic
United Kingdom
27 days using the app
AiTrillion replied April 18, 2021

Thank you so much for leaving us a review! If you have any questions along the way, please feel free to reach out to us at support@aitrillion.com!

May 26, 2021

I have had this app for awhile but have not used/understood many of the features. I reached out and Namit had a zoon meeting with me. He was VERY knowledgeable, patient and showed me exactly how to use some of the phenomenal features available with Ai Trillion.. Thank you Namit

KowHorseFarm
United States
About 2 months using the app
AiTrillion replied July 22, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

November 30, 2021

AiTrillion is awesome!!! They really provided me with great support in helping me to understand their workflow work and how to integrate them to my website. They also showed me how to incorporated the loyalty program to reward my customers for their purchases. There are so many different things you can do with this app. Thank you AiTrillion for the great support!!

BloomBliss.com
United States
3 months using the app
AiTrillion replied November 30, 2021

Thank you for your 5 star review! We're so glad to hear that the AiTrillion support team was able to help out 💖

March 2, 2022

I only installed the app today and Preetam has already helped me so much! I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far!

dreamersandplanners
United Kingdom
About 1 hour using the app
April 5, 2022

I am in the process of migrating from another ESP and have been very pleased with how it has been handled.

EarringHolderGallery
United States
7 days using the app
AiTrillion replied June 2, 2022

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨

August 29, 2022

I am very appreciated the support and very professional to solve my questions which has been bothering me a long time, looking forward to further more work together.

Gotta Flurt
United States
7 months using the app
November 9, 2022

The app is very powerful and a great value for the money. The team behind the app is very knowledgeable and responds quickly if you have any questions. Regular updates help bring new and useful features and the platform is very easy to use. Highly recommended.

Custom Swag Kit
United States
8 months using the app
AiTrillion replied November 10, 2022

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨💖

March 5, 2023

So far I'm enjoying my experience with Ai Trillion. I'm currently a new store owner and was looking for an app that will help boost sales. Ai Trillion provides creative ways to engage your customers through their loyalty program, point system and rewards. They also will have a staff setup your page! Thank you AiTrillion for everything!

Luxuriously Bliss Creations
United States
About 1 month using the app
AiTrillion replied March 15, 2023

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to use and provide value in your store! Thanks for leaving a review!