Reviews (308)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful all‑in‑one platform that replaces multiple apps for loyalty, reviews, email/SMS, memberships, affiliates, popups, and analytics. They report higher engagement, repeat purchases, and sales lifts around 25% from automations and recommendations. Loyalty, reviews, and email tools are praised for ease of use, POS integration, and flexibility. Merchants consistently highlight intuitive setup, stable performance, and exceptional, hands-on support.

October 18, 2023

Hey Reena,

We are using the AiTrillion app and found it very useful. All the modules under a single bucket would be wonderful.

We use different kinds of apps for different features but this app molds the feasibility under a single belt.

The support from the whole team is wonderful and quick response. They guide us on video calls during the onboarding with them and are very easy to use.

Thanks for this app, cheers!

Uniqaya Lifestyle
India
7 months using the app
AiTrillion replied October 31, 2023

We're thrilled to hear you're finding AiTrillion useful! 🙌 Our team is here for you with quick and helpful support. If you ever have questions, feel free to reach out. Cheers to your success with AiTrillion! 🎉🚀

September 26, 2023

Just a great app, have been using for 6 months now and the team are quick to respond to any issues. Reena helped me for over an hour today as we had updated our theme and it wiped the app, she also recommended a few new features to showcase the store and the reviews.

Reilly & Sons
United Kingdom
About 1 year using the app
AiTrillion replied September 27, 2023

Thank you for your wonderful feedback! We're thrilled to hear you've had a great experience with our app and our responsive team. 🌟😊

September 21, 2023

As an early-stage e-commerce liquor brand with a small number of 3100 products, AiTrillion full set features have an opportunity for far greater reach than others in the same field.
I had the pleasure of having Reena run through my demo and set up my store/account. If you have an opportunity to meet her, she will guide you through your entire store setup and demonstrate how you can grow into a multi-million dollar brand.

Porters Lux
Australia
About 1 month using the app
AiTrillion replied September 27, 2023

Thank you for your fantastic review! We're thrilled to be part of your journey. Reena's expertise is indeed a game-changer, and we're delighted she could guide you through your setup. Here's to your e-commerce liquor brand's bright future and limitless potential with AiTrillion! 🌟🚀

September 1, 2023

Amazing platform! We set up our loyalty program, email, and pop-ups very easily. They also have the best support team, are always available, and able to jump on Zoom calls when necessary. I am looking forward to using this platform to keep growing my business.

MudadMD Skincare
United States
About 1 month using the app
AiTrillion replied September 2, 2023

🌟 Thank you for the fantastic feedback! We're thrilled you found our platform easy to set up and that our support team has been there for you. 💪✨ We're excited to be part of your business growth journey. Keep thriving with AiTrillion! 🚀

July 31, 2023

I swapped 3 pricey apps for AiTrillion, and am really impressed. It does everything i want it to be able to do, plus more! I had a few questions and their support was 5*; incredibly responsive and solved all my issues first try. Highly recommend.

Team Hen
United Kingdom
7 days using the app
AiTrillion replied August 1, 2023

Thank you for your glowing review! 🌟 We're thrilled to hear that AiTrillion met your needs and exceeded expectations. Our support team always aims to provide top-notch assistance. We appreciate your recommendation and look forward to continuing our service excellence for you. Happy selling! 🚀

August 9, 2023

Working with AiTrillion was a truly remarkable experience, and a significant part of that excellence was due to Reena's outstanding support. From the beginning of our project until the very end, she was there to guide me through the entire setup process from A-Z.

Reena’s extensive knowledge of the system and its many features was immediately evident, but what really set her apart was her dedication to making sure everything was tailored to my needs. She took the time to understand my unique requirements and was able to translate them into a perfectly functioning setup.

Despite the complexity of the project, Reena made everything feel effortless. Her patience in explaining every detail and her willingness to answer even the smallest of questions made me feel supported and confident throughout the process.

The system is now performing wonderfully, and I know that a large part of that success is due to Reena's hard work and commitment. Her professional and caring approach has left a lasting impression, and I would highly recommend AiTrillion to anyone in need of robust technological solutions.

Thank you, Reena, and the entire AiTrillion team, for your fantastic support. Your efforts have truly made a difference in my business, and I am grateful for the positive experience you have provided!

SK Homemade Cakes
Malaysia
2 days using the app
AiTrillion replied August 11, 2023

🌟 Thank you for your glowing review! We're thrilled our team could provide you with such a positive experience. Your success is our ultimate goal, and we're delighted that our tailored system and expert guidance made a significant impact. We're here to support you every step of the way. If you ever need assistance or have further questions, don't hesitate to reach out. Here's to your continued success! 🚀🙌

Edited August 5, 2025

We have been with Aitrillion for close to 5 years. They have been instrumental over the years in helping us move forward to keep up with the fast paced changes that have happened. They have many features and are constantly updating there platform. It's an all in one solution.

We have a recent issue that was handled beautifully by Hritik Chouhan who has was very kinda and gracious.

FragrantBodyOilz
United States
Over 4 years using the app
Edited December 16, 2024

We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review.

Edit- Huge shoutout to Naman, he was incredibly knowledgeable and helpful!

Louis

Bombshell Wax Company
United States
Over 4 years using the app
July 11, 2023

Great value for all the apps in the plan that you can use. Support staff is very helpful and responsive.
Some of the features can be glitchy, but support is there to assist.
Overall great app for the value and number of features.

Didspade
United States
20 days using the app
July 19, 2023

Ai Trillion is a great app with so many different features that will benefit your user experience and e-commerce business. Their support staff especially Namit, has been incredibly helpful and always there to give advice as and when needed. Highly recommended, and we look forward to developing further with the app on our Shopify Store.

MyVQ
United Kingdom
5 months using the app
AiTrillion replied July 21, 2023

Delighted by your review! 🌟 Thanks for loving AiTrillion's features & support. We're excited to grow with your Shopify Store! 🛍️