BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

September 26, 2025

Although I can't verify the features as a long-term user since I'm testing it, it has performed great with the backups I've tried so far. It's very nicely designed without bugs and issues. I would recommend it for stores that need backups to protect content.

HAUTE
United Kingdom
About 1 hour using the app
October 12, 2024

I encountered a glitch on our site: the home page main (top) banner did not load, or it did but then dissappeared and I could not find the cause of the problem, so I used this app to go back in time to a previous back up. What a relieve, the site is working again! Always wondered if a backup is needed, but it looks like it is. What I noticed with some other backups is that they did not save the theme and all it s contents. This app does and as a result you can clone the whole site to another location. In our situation we only restored the theme and that was enough to get our site working again. It is also extremely easy to use: in case of a total crash, the back up is even available direct on their servers and a link to that is provided.

Barista och Espresso
Sweden
7 months using the app
BackupMaster replied October 16, 2024

Thank you for sharing your experience! We're glad our app helped restore your site quickly and easily.

June 2, 2025

On of the best app i've used in Shopify ever! Very very simple, it uses Shopify UI styles so u don't need to worry about understanding what is what. Very clear, simple, and powerful funcionality.

Thanks a lot guys for your approach and the app

Original merch of Max Korzh
Poland
42 minutes using the app
October 13, 2022

Backups is very simple but I like it. It's very easy to understand and it delivers on its promise very well! I'm looking forward to it adding new possible features down the road too. Their customer support is also superb! Shoutout to Marina and the tech team for being so accommodating to my needs to coming up with creative solutions for me. As for additional context, I had tried another backup app before I settled on BackupMaster.io. Very happy with my decision.

INÉ
United States
24 days using the app
BackupMaster replied October 13, 2022

Thank you very much for your great review! Please don't hesitate to contact us if you have questions about our app!

January 12, 2023

I decided to get this app because I have put a lot of time into migrating my shop to shopify and it will save my sanity if anything goes wrong. You don't really know how important a backup is until you need it. This app was really easy to set up. It ran in the background once I had gone through the initial start. You can choose the timing of your daily backup and you also have the option to backup before you make any major changes which is helpful when making changes to the theme code. The customer service has been excellent, prompt, and helpful.

Rings and Stones Jewellery Design
Australia
8 days using the app
BackupMaster replied January 16, 2023

Thank you so much for taking the time to leave a review! Our team is happy to take care of your store's data. Please do not hesitate to contact us if you need help or have any questions!

Edited May 3, 2020

I like everything about this app. Powerful and simple to use. Also the price is competitive to other backup apps.

Noski Noski
Poland
4 days using the app
November 5, 2023

Saved my bacon!

Siroccofires.com
United Kingdom
8 days using the app
BackupMaster replied November 7, 2023

Thank you for the fantastic review! It can't be said better :) We're always here to protect your store.

March 25, 2026

The Jewellery Room
Denmark
7 months using the app
January 11, 2026

Cabeceiras.pt
Portugal
5 days using the app
March 6, 2025

HappyFarmer North America
Canada
7 minutes using the app