BackupMaster Backups

BackupMaster Backups

Reviews (125)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.

Edited April 4, 2025

Good app, not issues what so ever. Have not needed to restore so wonder if all crashes how do I find the backup again

Uno Vita AS
Norway
11 months using the app
BackupMaster replied June 22, 2024

Thank you for your positive feedback! We're delighted to hear that you are enjoying our BackupMaster app for Shopify. If you have any questions or need any assistance, please don't hesitate to contact us. We're here to help!

May 23, 2024

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Grampas Corner
Norway
14 days using the app
BackupMaster replied June 22, 2024

Thank you for your wonderful feedback! We're thrilled to hear that you're very satisfied with BackupMaster and find it easy to operate. Ensuring reliable backups is our top priority, and we appreciate your recognition of the importance of a good backup solution. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to support you!

January 2, 2024

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

bergfritz.ch
Switzerland
Over 1 year using the app
July 28, 2023

Excellent customer service! Absolutely recommended and easy to communicate with. Thank you very much for your quick help

WOOF DELI
Germany
3 months using the app
BackupMaster replied July 30, 2023

Thank you so much for your amazing feedback! Our support team is delighted to know that you are happy with our service. We're here to protect your data and assist you whenever you need us. Feel free to reach out anytime. We truly appreciate having you with us!

October 3, 2022

Funktioniert gut und man bekommt automatisch Support. Sehr beruhigend, seine Daten gesichert zu haben.

Edda Lux
Germany
About 24 hours using the app
BackupMaster replied October 5, 2022

Thank you very much for your wonderful review! Please don't hesitate to contact us if you have questions about our app!

October 27, 2022

Sehr gute Support über E-Mail. Hier kann man sich beraten fühlen. Die Reaktionszeit ist auch sehr gering

trueprodigy GmbH
Germany
30 days using the app
BackupMaster replied October 27, 2022

Thank you so much! Our whole team was pleased to read your review! We do everything to meet your expectations and secure your data.

February 10, 2023

Very easy interface and great customer support. No worries needed anymore :D Would definitely recommend this app!

House Raccoon
Belgium
1 day using the app
BackupMaster replied February 11, 2023

Thank you for taking the time to write such a kind review! We're super happy that you found our interface user-friendly. We put a lot of effort into making sure the app is easy to use, and it's great to hear that it's paying off. If you ever need any help, our support team is here for you, ready and willing to assist. Thank you again!

January 30, 2023

Excellent support and great peace of mind knowing my shop is backed up. Very happy with this app. Very affordable to.

House of Posters
Netherlands
10 days using the app
BackupMaster replied January 30, 2023

Thank you so much for your kind words! We are happy you chose us to protect your data. Please always contact us if you need help or have any questions.

April 20, 2023

Simply the best backup app. She saved my site, the customer support is just incredible, attentive, and the import of backups is the most efficient I have tested.

Viking Shop
France
3 days using the app
BackupMaster replied April 25, 2023

Thank you so much for your kind words! It was a pleasure to interact with such a thoughtful customer, and we're happy to continue enhancing our app's functionality to better safeguard your data. Our import feature is a recent addition, and we're delighted that it has proven beneficial to your business and meets its requirements. We truly appreciate you choosing to be our client and entrusting us with your valuable data.

December 12, 2022

This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!

foodpipe
Germany
11 days using the app
BackupMaster replied December 12, 2022

Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!