BackupMaster Backups
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.
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Very good app, can restore even just a single product.
It works. Do we need to say more? Great interface too
Does exactly what it says. You just set it and forget it.
Great App! Has saved me so many times! Highly recommend!
It is an easy-to-use, helpful, and responsive team.
The company resolved my issues
Hi Ankit,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your input is important to us, and we’d like to provide some context for how we approach plan upgrades to ensure fairness and transparency.
Our plans are based on the number of orders a store processes each month and the features required to support growing businesses. If a store consistently exceeds its plan’s order quota for three consecutive months, we reach out to suggest upgrading to a plan that better fits its needs.
We believe it’s important for customers to make this decision themselves, rather than upgrading plans automatically. This ensures that charges are always transparent and within the customer’s control. At the same time, we kindly ask that customers upgrade when requested, as this helps maintain fairness for all users.
We regret that this process didn’t meet your expectations, and we’re actively working to improve how we communicate these situations in the future. We’ve also reached out privately to discuss this further and would love the opportunity to work with you again.
Thank you for your feedback—it helps us continue refining our app and service to better serve our customers.
Warm regards,
The BackupMaster Team
Works great. Highly recommended.
Thank you! We're delighted you're enjoying the app. Don’t hesitate to reach out if you ever need support.
Great app, helpful and thorough support
Thank you for your kind words! We're thrilled to hear that you find our app helpful and our support thorough. Your feedback motivates us to keep improving. If you have any more questions or need further assistance, please don't hesitate to reach out.
Great service so far, very helpful. Good attention to detail :-)
We're delighted to hear about your positive experience! Your recognition of our attention to detail and helpful service means the world to us. Thank you!
Exceptional app, very stable, intuitive, and extremely easy to use. Ernest’s support was impeccable—accurate, timely, and incredibly fast. Highly recommended!
