BackupMaster Backups
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Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up, with a clean, Shopify‑native interface and automatic “set it and forget it” backups. They value reliable, granular restores for themes, products, pages, and more, plus store cloning and external exports. Many mention it “saved” their business after theme issues, deletions, or bad imports. Support is praised as fast, proactive, and honest, with no performance impact and competitive pricing.
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Reliable, Easy-to-Use, and Excellent Support! We’ve been using BackupMaster Backups for our Shopify store, and it has been absolutely flawless. The app works seamlessly, creating backups quickly and reliably - giving us peace of mind knowing our store data is always secure. The setup was effortless, and the automated backups run smoothly without any issues. What really stands out is the fantastic support team. They are responsive, knowledgeable, and always ready to help whenever we have questions. If you’re looking for a trustworthy backup solution for your Shopify store, BackupMaster is the way to go. Highly recommended!
I needed help backing up deleted products. The problem wasn't with BackupMaster, but with Shopify. Within a day, I received a detailed explanation of what the problem was and how I could fix it. The support is excellent and very friendly!
Malgré que l'on puisse faire des duplications de notre boutique, un backup est un must pour nos données. Selon moi, il est impératif d'avoir un backup et je me sens tout à fait en confiance avec BackupMaster, l'application est simple et facile d'utilisation et le service est numéro un.
Although we can make duplications of our shop, a backup is a must for our data. In my opinion, having a backup is imperative and I feel quite confident with BackupMaster, the application is simple and easy to use and the service is number one.
The app runs smoothly in the background. I had an instance last week with a product import that was missing image links.... some products lost their images.. within a few minutes I was able to restore them from the backup. Works flawlessly and already saved me many work hours (and might even have increased my life expectancy given lower overall stress level).
We're thrilled to hear that the app has saved you time and reduced stress! If you ever need further assistance, don’t hesitate to reach out.
Wir sind uns dessen bewusst, dass trotz sehr guter wirtschaftlicher Erfolge über Shopify diese Erfolge gefährtdet sein können, insbesondere durch Datenverlust oder durch Störungen des Datenbanksystems. Deshalb haben wir uns für BackupMaster entschieden und haben einen hohen Grad an Sicherheit gewonnen. Unsere ersten Erfahrungen mit BackupMaster sind hervorragend, denn alles läuft automatisch, zuverlässig und schnell. Auch sind wir froh darüber, dass sich die Kosten für diesen Service im Rahmen halten, der uns gegeben ist. Diese App BackupMaster würden wir jederzeit befreundeten Unternehmern empfehlen.
Dr. Werner Ullrich
CEO Dr. Ullrich Medizintechnik GmbH
Dear Dr. Werner, thank you sincerely for your considerate review of our service and your kind words. Your feedback means a lot to us, and we truly value your ongoing support and loyalty. Rest assured, our team is dedicated to delivering top-notch service and support to ensure the security and success of your business. Please don't hesitate to contact us whenever you need assistance!
easy to use
Great support, very happy! Prompt, efficient and friendly.
I want my refund
GLAMOUR STORE
Hi Shahzaib,
BackupMaster includes a 7-day free trial. Since the app remained installed after the trial ended, Shopify automatically started the paid subscription and applied the charge.
Once you contacted us, we issued a full refund, which was confirmed by Shopify. Depending on the bank, it may take a few business days for the refund to appear on the statement.
For any questions about a trial, subscription, or charge, please feel free to contact our support team. We’re always happy to look into the situation and help.
easy to use
Helpful and it does exactly what we need.
